Kristin Coppage Email & Phone Number

• Demonstrate executive leadership by overseeing a team of approximately 45 Directors across 15 centers in Indiana and Florida, in sales and customer service, achieving exceptional results in program sales and customer satisfaction.• Increased franchise revenue growth by implementing targeted sales and marketing strategies that increase program sales, annually, to over $5.8 million.• Monitor and maintain sales metrics to identify opportunities for growth and improvement, while ensuring compliance with company policies and standards.• Develop and implement effective marketing strategies to expand brand awareness and drive business growth, leveraging social media, community partnerships, and local marketing initiatives and campaigns.• Conduct training sessions for sales and customer service teams to improve product knowledge, customer engagement, and sales performance.• Create and execute comprehensive plans to support business objectives, streamline processes, and optimize resources, resulting in increased staffing efficiency, customer relations, and profitability.

Fallon, Nv

• Coordinated parent and community engagement efforts for a school district serving low-income communities through a Federal Grant funded position under Title I• Oversaw district-wide Parent Involvement Committee, ensuring compliance with Title I guidelines and supporting the rollout of the Every Student Succeeds Act• Managed social media, print ads, community events, collaborations with outside organizations, media relations, and pamphlets/brochures to increase district transparency and collaboration with community partners• Strengthened communication and relationships with the local Tribal Community (The Fallon Paiute Shoshone Tribe) and Naval Air Station Fallon, supporting families and encouraging increased participation in schools and at home

Nevada, United States

• Developed and maintained marketing strategies for media campaigns and events, ensuring brand consistency and maximum visibility across various platforms.• Created engaging visual and written content for print and web, including graphic design, logo development, press releases, script writing (TV & radio), brochures, flyers, posters, and other marketing materials.• Served as a speaker/educator on various topics, such as resume writing, interviewing, portfolio development, and job applications, providing valuable insights and training to individuals and organizations.

Fallon, Nv

• Coordinated and led Partnership for Success (PFS) program to promote substance abuse prevention and health and wellness strategies in the community• Collaborated with various community organizations to ensure effective communication and provision of resources and education to local citizens• Launched numerous educational campaigns on substance abuse prevention, positive parenting, and health and wellness, using multiple mediums including social media outreach, billboards, brochures/pamphlets, public service announcements (PSA), TV, radio, and print• Participated in local community events to increase awareness and outreach efforts, building strong partnerships with the community.

• Participated in community involvement events such as Military Saves, promoting financial literacy and awareness to members of the military and their families.• Opened, closed, and maintained personal and organizational accounts, ensuring accuracy and compliance with banking regulations and policies.• Performed custodial duties for the vault and ATMs, maintaining accurate records and ensuring the security and confidentiality of customer information and funds.• Processed loans and assisted customers with loan applications, providing excellent customer service and guidance throughout the loan process.• Handled six different currencies on a daily basis, accurately calculating and exchanging foreign currency for customers.• Was entrusted with maintaining confidential information, ensuring the privacy and security of customer data and sensitive banking information.

Cheney, Wa

Marketing, Public Relations, Sales, Asst. Manager• Organized and facilitated a charity golf tournament, raising $14,000 for Shriners Hospital for Children—• Spokane in its inaugural year, the tournament is now an annual event and fundraiser for the hospital• Developed Marketing/Public Relations strategies and department• Created & maintained social media outlets• Created newsletters and marketing materials for both online and print • Corporate Sales— Tournaments/Fundraisers • Event Planning—Tournaments, banquets, small and large group gatherings