Kristin C. Paugh, Ms Email and Phone Number

Digital Advocacy Operations and people leader. I curate and connect value.Business Resource Group leader, Lean In Charlotte. Continued Learning: Artificial Intelligence Foundations - Machine Learning, The Fourth Industrial Revolution - Industry 4.0, Digital Twins, Everything as a Service - XaaS, Inspired - Silicon Valley Product Group Workshop, Leadership Development - LEAP 200

Sports and Experiential Marketing. Key relationship and sales consulting. CPG Beverage start-up.---Continuing Education:Business Intelligence/Data Analysis Certificate, Central Piedmont Community College, Charlotte, NC Masters-level, applied skills in Trans-SQL, SSMS, SSRS, SSIS, SSAS, BI tools Power Pivot & Power View (Full time program completed December 2013)Software Experience: Salesforce, SF Marketing Cloud, Microsoft Office, Adobe Pro, Spigit, SharePoint, Salesgenie, Jira

Corporate Marketing strategy - Vendor, Key Relationship, Sales program strategy, execution and enablement.Digital transformation: Identified marketplace gaps to elevate partnership success and 35% increased producer outcomes. Martech and Comms leader: Content curation, agent engagement, product positioning, business conversion and SaaS adoption.Change management leadership: Agent playbook, Go-to-market client platform modernization. Continuing Education: Project Management Fundamentals, Consultative Selling

Commercial Territory Sales Manager (2006 – 2010) Promoted to Commercial channel development. (Transportation focus.) • Developed key producer relationships resulting in the largest agent-broker partnerships in the Southeast.Marketing Manager, Personal Auto (2004 - 2006) P&L, Marketing (planning and new product launch), Leadership of 20+ Sales & Agency Operations and national partnerships.• Authored sales script playbook resulting in the launch of company’s first direct sales (B2C) center. • Managed change initiatives; designed effective service workflow models improving departmental efficiency and output by 15%. • Developed incentive fulfillment process aligned to Sarbanes Oxley regulatory compliance. Results of 100% audit scoring while growing national product & strategic initiatives. • Managed project for company’s largest new system launch and Digital Campaigns resulting in a 13 state program expansion. • Leadership role; Sales teams, Agency Operations and Licensing. Personal Auto Territory Sales Manager (2004)Relentlessly smashing agency growth goals led to promotion as the Marketing Manager. • Effective execution resulted in 68% increase of post visit production.