Kristin Conroy Email & Phone Number

Saint Paul, Mn, Us

Edina, Minnesota, United States

Responsible for schematic design, design development, space planning, creating construction documents, submittals, finish selections, FF&E selections, furniture procurement, installation coordination, punch walks and client presentations for corporate interior, retail and education projects ranging from small local accounts to large national projects.

Greater Minneapolis-St. Paul Area

Responsible for delivering the highest quality customer service to all members and guests. As the first point of contact, this position serves as an expert in account maintenance, service delivery, and member/guest engagement. Build value based relationships which increased brand loyalty and supports members in achieving their healthy way of life goals.Facilitate check-in process for members and guests entering clubMonitors, handles, and delegates incoming phone calls from members and guestsMaintains updated knowledge to appropriately educate all members and guests of club programming, events, membership pricing, and all policiesProactively builds relationships with members and guests, regularly creating over the top service experiencesAssists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the memberEngage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction.

Dallas, Tx & St Paul, Mn

Provided overall management and supervision for a team of 50+ Team Members as Culinary Team Leader, including 6 department assistant managers and supervisors, with a weekly combined sales revenue of $70,000+. Planned and forecasted successful holiday seasons across both the Prepared Foods department and Bakery, including managing Open-to-Buy, purchase orders, shrink and all financial processes. Broke the Bakery Sales Record three consecutive years in a row (2018, 2019 and 2020), increasing YOY comps by +9%. Responsible for project management, profitability, expense control, inventory control, buying and merchandising, regulatory compliance, recipe development and special projects as assigned.

Dallas, Texas

In charge of creating all printed marketing collateral in the Uptown location. Adhered to all brand standards and government regulatory compliance. Utilized large format printers and printed vinyl to create compelling, aesthetically pleasing visual displays. Left because the position was eliminated by the company.

Dallas/Fort Worth Area

-Branded, conceptualized and launched successful gourmet dessert food truck & bakery that was nominated for D Magazine's Best of Big D 2013 and named one of the top 5 bites at the 2012 Taste of Dallas by The Dallas Observer-In charge of market research and potential sales analysis at the inception of the brand, including creating competitive analysis reports for strategic investors-Created and implemented marketing & PR strategies to raise brand awareness and increase sales, including press releases to local, regional and national media-Grew social media marketing presence to over 3000 followers across all social media platforms, interacting with them and keeping our customers engaged over the course of two years-Launched a marketing strategy that increased our direct retail sales by 40% over the course of one quarter-Managed the creative design of all graphics, keeping printed and online collateral within our branding best practices for each campaign-Managed all PR for product launches and events-Planned participation in large-scale and small-scale events, including Big D NYE, which had a turnout of 23,000 people-Created and fostered strategic corporate partnerships within the community and nationally (local food truck partnerships, wholesale accounts and a strategic partnership with Nestle/Butterfinger and Magnolia Theaters).

Frisco, Texas, United States

Reviewed all kitchen cabinet and appliance installation services to ensure that the Kitchen & Bath Service standards are met or exceeded. Acted as the central point of communication between service providers, vendors and customers for all installation issues, deviations and resolutions. Utilized in-house CAD program to assist customers in designing kitchen and bath floor plans, assisted in FF&E selection and made sure product was properly ordered to construction and floor plan specifications.

Masters Certificate, Interior Design And Interior Architecture

Bachelor Of Arts (Ba), Fine And Studio Arts