Kristin Dzimitrowicz Email & Phone Number

Remote Employee - HQ: South Bend, IN

Bivarus, Inc. was purchased by the market leader, Press Ganey, Inc. in Jan. 2018. Press Ganey realized how valuable I am to the company with my knowledge of the Bivarus SaaS platform, and my top notch customer service (both internal and external) they decided they could not let me go. I am now training other EDI's how to use the platform, on-board.

Hickory, North Carolina

• Bivarus, Inc., a start-up company, purchased The Jackson Group in April 2016. I have been employed with The Jackson Group since 2001. As of January 16th 2018, Bivarus was purchased by the market leader, Press.
• Software was losing track of inbound data for 15 customers over a period of 8 weeks. I discovered the issue, co-researched with the dev team, and helped get all customers back on track while the devs were resolving the.
• I detected that a customer was resending very old data which would have caused duplicate data issues. I worked with the dev team for an all-stop, clean up the bad data, and resume operation within a week.
• I have become the go-to resource outside of the engineering team for how the system works. I lead meetings where technical due diligence is the toughest.Other duties include:
• SaaS Portal & Data Ingest Quality Assurance (QA)
• Special and Production Reporting and Benchmarking on Sisense Dashboards

Hickory, North Carolina

• While learning the Bivarus SaaS product in April 2016, I was also responsible for the detailed coordination of Community, Business and Research survey projects, as well as Medical Staff and AHRQ Patient Safety surveys..
• Setups, reporting and QA for projects using Qualtrics, Excel, and Access
• Submitted Hospital and Medical Office survey data to AHRQ
• Utilize SFTP site for report delivery and receiving data feeds---
• Advanced Excel knowledge & Data Analytics
• Profecient with MS Office & Outlook

Hickory, North Carolina

• Oversaw a team of Report Coordinators and Data Assistants (six employees), ensuring workflow distribution and project management for all levels of deadlines, internal and external, were consistently met. My keen eye.
• Advanced Excel knowledge & Data Analysis
• MS Office & Outlook
• Access Databases & SQL Queries
• IBM/SPSS Survey Setups & Data Analysis
• Business Objects - Crystal ReportsOur client base has a 97% satisfaction rate regarding our project coordination, survey delivery, and detailed easy to understand reports.In 2001 I started creating reporting through.

Hickory/Lenoir, North Carolina Area

Market Research firm in Hickory, NC, that conducted customer satisfaction phone calls for clients to follow-up on purchases and/or service. Some clients included Hendrick Honda of Hickory and other car dealerships, Volvo Heavy Trucks-Greensboro, Labrie Environmental Group-Canada, Prevost Coaches, CommScope, and Hickory Springs.I collaborated with our.

Greater Nashville Area, TN

Assisting the doctors in medical procedures: Lower and Upper GI Scopes, cleaning of all instruments and procedure rooms. I was always meticulous and delivered superior service to the doctors and the nurses I assisted.

Syracuse, NY And Then Relocated To Nashville, TN

While attending college full-time, I started working full-time in the claims department in Syracuse, NY as a temporary employee. The company saw my dedication and attention to detail (processing claims at a 100% accuracy rate with experience using ICD-9 codes) and hired me on as their employee. I processed medical claims for inmates in Correctional.