• Led financial planning, budgeting, including budget execution, analysis and reports, and related functions and teams• Implemented effective strategies for the use of grant budgeted funds, resulting in 0% waste of resources and 0% duplication in the foundation’s funds execution • Created and improved financial processes; enabling the foundation to reach a four-star 100% Financial Accountability & Transparency rating on Charity Navigator• Thoroughly assessed the foundation’s financial performance against annual plan and issued periodic reports as per GAAP standards• Established the Board of Directors’ Audit Committee to oversee Foundation financial management processes, leading to improved oversight and Board-level workflows• Ensured key milestones were met at every phase through proactive management of business goals, deadlines, schedules, budgets, needed resources, and team member coordination• Built relationships and explored new fundraising opportunities from Fortune 100 donors; effectively networked and forged positive relationships with supporters; personally responsible for three major donations above $1M each• Raised awareness of the foundations’ work, aim, and goals at local and national levels; successfully organized 4 annual fundraising events and 5 annual outreach events, managing to raise over $ 2M• Efficiently tracked donations, updated donor management from Excel spreadsheets to Blackbaud Raise’s Edge, and generated monthly reports for board review; saving substantial time and effort• Conducted various HR duties, including interviewing and in-processing of new hires, payroll, SIMPLE IRA management, etc.• Expanded fundraising opportunities by increasing state charitable registrations from 3 states to 50• Promoted a positive, productive work environment and increased employee retention by establishing and managing company SIMPLE IRA, corporate credit card account, company cell phone plan, and equipment review and upgrade program

• Served as a Webmaster; oversaw website construction and maintenance, and managed content, marketing, and advertising for the site• Cultivated new business through networking; developed and streamlined marketing and engagement efforts including Ad designing and placement, e-newsletter, designing of print and online magazines, etc.• Conducted various activities pertaining to memberships and visitor services including, membership renewals, cultivation, database management, as well as docent/ tour scheduling

Selected Achievements• Managed all front office activities to optimize facility workflows and patient management and providedcomprehensive administrative support, including appointment management, billing and collections, officeadministration, and customer service• Increased collection income by 37%; collected past due individual accounts up to $8,300, and reduced accounts past due by 120 days from 110 to less than 20

Selected Achievements• Worked independently or with a team on special projects, which included presentations, mailings, orproofreading; resolved administrative problems by coordinating preparation of reports, analyzing data,and finding solutions • Prepared and processed spreadsheets and graphics to include financial analysis and productivity charts;created spreadsheets for franchise performance analysis, daily loan performance (15 U.S. offices and 3 in Germany), income projects for each office, and past due accounts

Selected Achievements• Promoted to a website designer for parent company Bizopia.Com in May 2002 for displaying exceptionalcreative and technical expertise in building and redesigning websites