Kristine Ware Email & Phone Number

Monterey, Ca, Us

Monterey, California, United States

Lead NPS Extended Campus contract support under the Department of Academic Affairs for NPS faculty and distance learning students through overall management of 17 contractors’ performance with student support, instructional design, media development, web support, programmatic support, and enterprise communication support. • Provide guidance and leadership to DeVine’s client base and staff, to ensure that solutions and services are consistent with customer goals and is the primary contact collaborating with various government and company stakeholders. • Monitor performance and deliverables for contracts and projects while developing action plans and deliver solutions to improve project performance when necessary. • Execute HR candidate interviews and selection, conduct DeVine and NPS on-boarding for new hires as well as employee disciplinary actions, and manage employee disputes for staff. Administer performance reviews and supervise employee performance. • Ensure the success of timekeeping policies and procedures. • Monitor and report the status progress of work performed during all contract phases. Ensure all laws and regulations are being followed in coordination with contract management. • Customer relations leadership and RFP business development collaboration for DeVine at NPS and Monterey facilities, enabling additional management of new contract award opportunities.

Naval Research Program support lead, funded by the Chief of Naval Operations and supports research projects for the Navy and Marine Corps serving as a launch-point for new initiatives which posture naval forces to meet current and future operational warfighter challenges.• Web content and portal management using Liferay software platform.• Track and review program research topic submissions, initial research estimate form submissions, topic proposals, project execution and deliverables based on current monthly cycle and the approved Principal Investigator Period of Performance dates.• Communicate daily with Topic Sponsors, NPS faculty and Students about program updates and information flow.• Use of multiple software systems including GovDelivery, Liferay, JIRA, Kuali Coeus, Microsoft Office 365 Suite with Teams, SharePoint, OneDrive in program delivery.

Monterey, California, United States

Executive leadership, operations and innovation of a non-profit Residential Care Facility for the Elderly that provided compassionate assisted living and spiritual care.• Served as the primary liaison with residents, their families and the general public. Ensured that all services are provided in a manner that respects each resident’s physical, emotional and spiritual well-being and in accordance with the resident’s personalized care assessment. Administration of resident contracts.• Recruited, selected, hired, and retained qualified staff as needed to meet 24/7 scheduling requirements. Initiated attendance records, payroll and supervision of 20+ direct reports including CNA’s/caregivers, Dietary Kitchen Manager and Housekeeper. Built positive employee relations through inspiration, accountability, support, and communication. Oversight of 7 acres and building maintenance as well as supply order of all community needs. • Marketed the senior living community in various ways to achieve maximum resident occupancy including building relationships with skilled nursing and rehab facilities, hospitals, in home care and hospice agencies. Provided tours to prospects; participated in community functions and served as spokesperson and the face of the organization. Revised and created website and brochures.• Maintained a collaborative relationship with the Board of Directors and Finance Director, providing fiduciary management and invoice approval. • Monitored and implemented county and state COVID protocols with staff, residents and visitors.• Ensured compliance with all Title 22 and Health and Safety Code laws, regulations and legal requirements governing the community and all company policies and procedures. • Execution and grand opening of 11 assisted living apartments, transforming from a previous skilled nursing facility.

The Park Lane

Ensured that the memory care, independent and assisted senior living community met and exceeded the yearly budgeted census on a monthly basis as the Sales and Marketing Director.• Developed effective outreach plans and coordinated all activities and material for in person or virtual functions. Scheduled, organized and participated in community events to outreach targeted population.• Utilized sales processes, systems, and forms for external and internal sales to perform job duties, track information, and compiled data and reports through CRM database Yardi.• Reinforced the community’s brand reputation and achieved maximum occupancy goals.• Conducted effective and compassionate discovery and tours providing senior living solutions to families in need.

Executed interim leadership of a non-profit that supports parents and caregivers in developing their ability to nurture young children. PCMC programs are designed to increase parental resilience, build social connections, share knowledge of parenting and child development, provide concrete support in times of need, and support the development of social and economic competence in children.• Provided transparency to Board of Directors regarding status of organization during the pandemic, rebuilding strategic plan and stabilizing non-profit with operational and entrepreneurial leadership.• Supported new recruitment and expand the number of BOD and responsibilities, providing on-boarding and orientation. Implemented BOD Financial and Program Committees and agenda.• Administered daily and monthly operational responsibilities such as human resources/payroll. Maintained official records and documents in accordance with all applicable laws. Maintained tax filings and other required non-profit operating filings and fees.• Performed fiduciary duties including authorizing and monitoring expenditures and managed banking.

Lead a separate non profit membership program at The Carmel Foundation that connected aging adults with services to enable at home independence and provide peace of mind through screened professional referrals and volunteers. • Implemented membership recruitment, advertising and retention of up to 125 members while providing direct consultation with members and their families.• Recruited, screened and managed up to 40 volunteers to assist members with light household tasks and transportation.• Updated, screened, recruited and maintained over 80 local service providers that provided professional home services.• Attended Board of Directors (BOD) meetings to report on program status and oversee a Monterey Bay Village (MBV) Program Committee with 5 BOD members to develop a strategic vision and plan. Innovatively worked alongside the BOD and created a strong foundation for serving our community. Strategically led MBV to make creative, educational, and resourceful decisions regarding future growth and stability of the program with future extension into three new cities: promoting membership and volunteer growth and increasing diversity.• Created and maintained new MBV website and program management database.• Lead a monthly Wellness Series that was open to the public, co-sponsored by VNA & Hospice, by securing presenters, advertising and organized the logistics of the event.• Assisted Development Director with writing grant proposals and reports and cultivated relationships with donors.• Created a quarterly newsletter for members and planned bi-annual social gatherings for members, volunteers and the BOD.• Participated in Bay Area regional meetings, statewide Village Movement California and national Village to Village Network. Community networking and speaking engagements on behalf of The Carmel Foundation and Monterey Bay Village through presentations, fairs, conferences and symposiums.

Monterey, Ca

Administered cohorts of Army participants selected for a STEM Department of Defense Scholarship and oversee the completion of their Bachelor-PhD. degrees and service commitments with the DoD. Ensured participants graduate on time and are hired by collecting and auditing school transcripts, tracked conferral information and coordinated with service liaisons to facilitate communications with DoD sponsoring facilities while working within the Office of the Secretary of Defense mandated guidelines.

Salinas, California Area

Operations management of a busy, high quality dental office that had 20 general and orthodontic office staff employees. Met and exceeded monthly production goals for treatments performed in the office. Lead financial consultations with patients regarding clinical diagnosis of treatment and executed service contracts. Managed and reviewed Kronos payroll of office staff, hired staff and responsible for performance reviews.

Monterey, Ca

Managed and implemented the Monterey marathon non profit fundraising campaign while leading a fund-raising team of 50-75 volunteers and participants to support blood-related cancer research and help improve the quality of life of patients and their families.

Salinas, Ca

Managed, modified and developed contracts and board reports. Analyzed and interpreted information on a wide variety of management matters, such as budgets. Evaluated procedures, policies and programs related to assignments.

Executive Mba, Strategic Leadership

Merit Scholarship, Women Leaders in Entrepreneurship Valar Institute at Quantic School of Business and Technology, Washington DC

Ba, Sociology, Minor: Business, Human Resources