We are a consulting group that focuses on building leaders. Our ideal clients are those that are looking to expand their leadership skills, build stronger teams, and/or take those next steps in their careers. Our niche is employers of less than 500 employees in the retail and financial services industries. Previously part of the services offered through The Personnel Touch, an HR consulting company.

Head of human resources for over 700 employee company with 7 locations in 5 states and 5 separate collective bargaining units.

Managed business adminstration function, including human resources, for a growing law firm with offices in Seattle, Tacoma, Spokane and Burlington, Washington.Implemented cost and efficiency measures in areas such as payroll, human resources and recording keeping.Responsibile for developing and implementing staff/recruitment plans and budgets during the firm's signficant growth period.Managed employees across the organzation including payroll, accounting, marketing, medical records, clerical and human resources.

A senior leadership team member initiated human resources programs to achieve business goals for a regional property casualty insurer; redesigned compensation structure, by evaluating job descriptions and associated ranges and identifying inconsistencies, which created an easy to implement structure. This allowed GIA to be more competitive in our recruitment and retention of staff.Implemented formal company-wide development/training program, negotiated with vendors, created and delivered courses for all levels of staff. Topic included Sexual Harassment Prevention, DiSC and Customer Service Skills.Created a culture of wellness by providing enhanced resources for fitness, weight loss and stress reduction. Provided general information to staff to educate on the impact of lifestyle choices. Program was designed to not only improve employee wellness, moral and effectiveness, but to also reduce employee benefit costs long term.Negotiated insurance plan adjustments and maximizing services while reducing premium rate increase from 23% to 8%.Developed employee feedback program with incentives for generating ideas to improve organization, allowing employees to recognize their impact on business objectives.Updated benefit processing system, audited participants, consolidated records and ensured regulatory compliance.Initiated payroll and 401k conversion projects that created more efficient and effective processes, reduced overall cost, improved accuracy, and made necessary data readily available to manage human resource costs.Identified errors in retiree benefits, brought program into alignment per board directives, and created procedures to ensure future efficiency and accuracy.

Oversaw all human resources activities for 60-employee municipality, including oversight of two union contracts, performance management, payroll, benefits, and training.Improved efficiencies in maintaining HR documentation, updating employee handbook and consolidating to policy manual.Implemented training partnership with Shoreline Community College during roll out of new technology ensuring all users were familiar with new system at implementation.Reduced formal union grievances, strengthening relationships and opening communication with stewards for both Teamsters and the Guild.Mediated conflict between two departments, investigating root cause and bridging managers to strengthen collaboration among teams.Launched first large group consumer directed health plans with wellness components following comprehensive analysis and presentation to City Council.Achieved Teamster contract approval with anticipated 14% pay increase over 3 years following pointed communication and preparation for Council to understand issues.Conducted off-site retreat with Senior Leadership and Council, strengthening team and beginning enhancement of City vision.

Oversaw human resources and administration functions of 200-employee regional health coverage provider.Conceived recruiting process and policies in the absence of any controls, improving efficiency, quality of new hires and reducing turnover from over 50% to less than 15%. Created supervisor guide and training on recruitment and performance management processes developing a culture of trust and partnership between HR and managers.Composed communication and integration plan following acquisition of regional PPO, smoothly transitioning new employees into system.Devised and tested disaster recovery plan, validating benefit of telecommuting workforce. Earned 2002 City of Seattle Commuter Challenge Diamond Award for telework program that improved retention with a 12% telecommuting workforce. Created comprehensive layoff notification process that treated employees with respect and dignity, resulting in multiple employee re-hires in other business units.Established culture of open communication rewarding employees for performance and providing many opportunities for growth and development. Created training for First Choice Health EAP product still used by customers and clients today.

Managed recruiting, and benefits and payroll for 300-employee patent and trademark law firm practicing throughout Virginia and California.Built strong external recruiter relationships to maximize reliance for sourcing candidates, creating efficiency in filling an average of 12 - 15 requisitions at any time.Assessed staffing agency costs and turnover identifying recommending changes in recruiting efforts that reduce costs.Coached managers to handle performance issues and disciplinary process, creating culture of consistent and fair documentation and action.

Managed all human resources and facilities functions for 50-employee technology company with nationwide remote sales force. Developed and conducted first organizational training programs for all employees including introduction to email as technology was first rolled out.Implemented employee orientation accelerating integration for all new hires during rapid growth.