Kristine Dillon

Kristine Dillon Email and Phone Number

Customer Success Account Management Leader, DocuSign @ DocuSign
Kristine Dillon's Location
San Francisco Bay Area, United States, United States
Kristine Dillon's Contact Details

Kristine Dillon work email

Kristine Dillon personal email

n/a
About Kristine Dillon

↠ I’m a forward-thinking professional with 20+ years of designing and delivering world-class customer experiences for high-profile companies like DocuSign and Oracle (Fortune 500). ↠ As a dedicated leader, I thrive in establishing pacesetting teams, spearheading large-scale strategic initiatives, and achieving rapid revenue expansion in competitive markets. I also excel in managing client relationships and engaging key stakeholders, addressing customer needs, and building innovative ways to improve customer experience. ↠ I am a creative at heart and thrive when solving problems in innovative ways that help improve and scale processes and best practices for global customer success organizations to ensure continued retention and growth.

Kristine Dillon's Current Company Details
DocuSign

Docusign

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Customer Success Account Management Leader, DocuSign
Kristine Dillon Work Experience Details
  • Docusign
    Customer Success Leader
    Docusign Aug 2020 - Present
    San Francisco, Ca, Us
    View
  • Cheetah Digital
    Vice President, Client Success
    Cheetah Digital Jul 2018 - Aug 2020
    Chicago, Illinois, Us
    View
  • Oracle
    Regional Vice President, Customer Success
    Oracle Jun 2016 - Jun 2018
  • Oracle
    Senior Director, Oracle Marketing Cloud
    Oracle May 2015 - May 2016
  • Oracle
    Director, Account Management
    Oracle Feb 2014 - Apr 2015
  • Responsys
    Customer Success Director
    Responsys Feb 2011 - Jan 2014
    Us
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  • Acxiom
    Account Director
    Acxiom Nov 2007 - Jan 2011
    Conway, Arkansas, Us
    • Responsible for managing 10 Million dollars in annual revenue for Acxiom• Drove the implementation of Acxiom’s first prospect database resulting in $50M dollars in revenue and >5000% ROI for AT&T • Worked closely with internal teams to help clients maximize their ROI and better communicate with their customers/prospects• Supported clients and internal teams across the globe in order to service large enterprise client s such as Sun Microsystems, Symantec and HP• Successfully lead a team of 7 account management resources, focusing on career development, client interaction, education around Acxiom’s core products and service offerings.
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  • Acxiom
    Senior Account Manager
    Acxiom Sep 2005 - Nov 2007
    Conway, Arkansas, Us
    • Contributed to the development strategic marketing programs for best-in-class marketers such as Sun Microsystems, Transunion Interactive, Eddie Bauer, Hewlett-Packard, Ameritrade, Lexus, Toyota, etc.• Helped clients optimize annual marketing budgets to determine which efforts resulted in greatest ROI• Directed the implementation of various highly-technical solutions • Worked in conjunction with Product Development/Solutions Marketing on how to sell Digital Impact’s products and services• Lead the HP Account team in implementing a Quality and Performance Plan that touches all aspects of the Hewlett-Packard Account• Responsible for overall client success and satisfaction
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  • Digital Impact
    Account Manager
    Digital Impact Sep 2002 - Aug 2005
  • Digital Impact
    Associate Account Manager
    Digital Impact Sep 2001 - Aug 2002
  • Digital Impact
    Campaign Specialist
    Digital Impact Jan 2001 - Aug 2001
    • HTML to XML conversion with a concentration in QA in order to ensure a consistent customer experience• Enabled clients such as Wells Fargo and Hotwire to effectively track ROI • Utilized troubleshooting skills in order to ensure on time and accurate deployment of marketing messages through the email channel

Kristine Dillon Skills

Multi Channel Marketing Marketing Automation Database Marketing Email Marketing Analytics E Commerce Account Management Direct Marketing Digital Marketing Crm Salesforce.com Online Advertising B2b Marketing Lead Generation Mobile Marketing Integrated Marketing Saas Web Analytics Customer Acquisition Interactive Marketing Strategy Digital Strategy Segmentation Client Services Issue Management Customer Relationship Management Sem Strategic Partnerships

Kristine Dillon Education Details

  • California Polytechnic State University-San Luis Obispo
    California Polytechnic State University-San Luis Obispo
    Industrial Technology

Frequently Asked Questions about Kristine Dillon

What company does Kristine Dillon work for?

Kristine Dillon works for Docusign

What is Kristine Dillon's role at the current company?

Kristine Dillon's current role is Customer Success Account Management Leader, DocuSign.

What is Kristine Dillon's email address?

Kristine Dillon's email address is kr****@****bal.net

What schools did Kristine Dillon attend?

Kristine Dillon attended California Polytechnic State University-San Luis Obispo.

What skills is Kristine Dillon known for?

Kristine Dillon has skills like Multi Channel Marketing, Marketing Automation, Database Marketing, Email Marketing, Analytics, E Commerce, Account Management, Direct Marketing, Digital Marketing, Crm, Salesforce.com, Online Advertising.

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