Achieved and exceeded sales targets through effective upselling and cross-selling techniques, contributing to the store’s overall revenue growth.Demonstrated in-depth knowledge of product lines, including vitamins, minerals, and sports nutrition, to effectively guide customer purchases and support their wellness goals.Operated point-of-sale systems for transactions, processed returns and exchanges, and handled cash with accuracy and integrity.

Managed and enhanced content for Alpha Kappa Delta Phi Xi Chapter, garnering over twenty thousand views on Tiktok.Created unique marketing campaigns through social media to spread awareness about mental health as well as Asian American Pacific Islanders.Organized and led recruitment week with a variety of tasks which included tabling schedules, creating a distinctive flier, and conducting fun events for interested students.Keep in contact with Alumnae whilst hosting events in order to have a good standing relationship with the house and previous sisters.

Memorized over 50 menu items and rotating specials in order to give customized recommendations to guests.Provided exceptional customer service that resulted in monthly bonuses and customer loyalty and satisfaction.Master POS systems to handle payments ranging from $2,000 to $4,000 per shift.Trained 5+ new staff members in both back of the house and front of the house duties to maintain a team environment.Attend numerous catering events to represent the business

Retain knowledge of over 40 menu items along with newer seasonal items.Prep ingredients for smooth sailing next day shifts. Knowledge of items led to personalized recommendations for customers.