Kristine Phillips Email & Phone Number

Gibsonton, Fl, Us

Tampa, Florida, United States

- Review and analyze all incoming documents filed by Plaintiffs counsel through the Florida Efiling Portal.- Calendar court mandated deadlines for discovery, Case Management Orders and other court orders- ensure clients receive notification of and copies of any and all documents filed by Plaintiff's Counsel- Compile hearing binders in compliance with Hillsborough County Judge procedures- Process incoming Notice of Voluntary Dismissals and submit for final billing.- Process billing requests for attorney review of documents received by Plaintiff's counsel.

Tampa, Fl

- Processed incoming subpoena requests from clients in Florida, Georgia, Tennessee, Pennsylvania, California, Washington and Maryland.- I boarded new clients to subpoena team, which included creating and coding document templates.- trained staff on all new client documents and procedures.

Tampa/St. Petersburg, Florida Area

• Worked as a team with attorneys, administrative assistants, and fellow paralegals• Contacted clients to scheduled appointments and discuss case progression• Drafted Legal documents including, Motions to Continue Trial, Responses Request for Production of documents and Request for Interrogatories, Responses to Answer and Affirmative Defenses, and other motions and pleadings. • Prepared for trials by drafting pleadings, securing witnesses, organizing exhibits, sending exhibits to witnesses and Attorney’s prior to Trial• Scheduled Depositions, drafted Notice of Deposition and subpoenas as needed. • Maintained a calendar for all court deadlines in Outlook

Brandon Fl

- Handle all incoming calls and scheduling- assist attorney with preparations for depositions, hearings, mediation and trials, to include preparing all relevant Notices- E-file and e-service all documents in all Florida Circuit courts- Open all incoming referrals within system and bates label, index and summarize all cases.- Prepare basic notices, letters, rough drafts of discovery, and other litigated documents. - Complete Paralegal hourly billing as required

Tampa, Fl

- Litigation Paralegal• All responsibilities of a Trial Paralegal• Worked as a team with attorneys, administrative assistants and fellow paralegals• Contacted clients to schedule appointments and discuss the progress of cases• Drafted legal documents, including motions and pleadings• Maintained a calendar for 3 attorneys to ensure deadline compliance on all litigation, deposition, trial and other court matters• Ensured proper billing requests and completion for all litigated matters• Filed pleadings with the clerk of court• Provided research and review for all surplus cases • Provided quality control review for up to 4 attorneys and the judgments team• Prepared Motion for Summary Judgment and required affidavitsTrial Paralegal• Prepared for trials by drafting pleadings, securing witnesses, organizing exhibits, sending exhibits to witnesses at least 10 days prior to trial. • Prepared final judgment packages including Affidavit of Reasonable Attorney’s Fees and Affidavit of Fees and Costs• Maintained a calendar for all court deadlines in Outlook

Tampa, Florida, United States

• Maintained restaurant keys and completed all opening and closing procedures, including cash control• Investigated and resolved customer inquiries and complaints in an empathetic manner• Assumed ownership of team productivity and managed workflow to meet or exceed quality service goals• Monitored food preparations to ensure a top quality product• Delegated kitchen tasks to employees for completion• Maintained total restaurant cleanliness to ensure smooth transition between shifts• Managed inventory levels on all shifts to ensure proper product availability• Ensured all employees were cross-trained across all departments• Trained new employees on proper food handling and safety procedures• Re-trained employees in all departments, if needed.• Ensured all guests were greeted with a friendly smile within’ 15 seconds of entry to the premises• Correctly received customers’ orders, processed payments and appropriately responded to customer concerns• Coordinated special requests with the kitchen staff• Ensured cleanliness of the restaurant floor• Up-sold additional menu items, beverages, and desserts to increase restaurant profits• Took a leadership role in ensuring any customer issues were handled quickly and with 100% customer satisfaction- Resolved all customer disputes and ensured exceptional customer service.

Tampa, Fl

Trial Paralegal• Streamlined report processing to find a more efficient way to ensure deadline compliance• Prepared final judgment packages• Prepared Affidavit of Reasonable Attorney’s Fees, Affidavit of Cost and Affidavit as to Plaintiff’s CounselMotions Specialist• Drafted Motion for Summary Judgment and all required affidavits• Reviewed all cases to ensure process completion prior to scheduling for hearing• Provided Quality Control to affidavits teamHearing Coordinator• Developed a working relationship with court and attorneys to effectively coordinate Summary Judgment hearings• Prepared notices and other pleadings as required by the court• Reviewed all cases to ensure process completion prior to scheduling for hearingAffidavits Specialist• All responsibilities of the Affidavit Assistant• Prepared Affidavit of Indebtedness and ensured proper execution by clientsAffidavits Assistant• Acted as “gatekeeper” for all cases, ensuring proper review and completion of prior processes• Requested required documents to prepare Affidavit of Indebtedness• Communicated effectively with clients regarding case status and timeline

Tampa, Fl

Personal Banking Representative• All responsibilities of a Bank Teller• Assisted Supervisor in balancing Automatic Teller Machines, often totaling over $200,000• Worked with customers to determine their exact financial needs and provided the most effective product support• Assumed a leadership role in the absence of supervisors and ensured that the bank floor continued to operate normallyBank Teller • Processed standard teller transactions for domestic and international customers including servicing client accounts, cash and check deposits, cashing checks, accepting loan and credit card payments, balancing a cash drawer, handling night deposits and correcting any discrepancies• Quickly established credibility with clients and created a friendly rapport with customers • Assisted Supervisor with daily balancing of the vault, often totaling up to $1,000,000• Processed incoming and outgoing Western Union transactions and outgoing wires• Responded to customer account inquires • Organized and scanned over 200 customer transaction receipts on a daily basis to ensure timely filing

Tampa, Florida, United States

Shift Supervisor• All responsibilities of Team Trainer and Customer Service Representative• Maintained restaurant keys and completed all opening and closing procedures, including cash control• Investigated and resolved customer inquiries and complaints in an empathetic manner• Assumed ownership of team productivity and managed workflow to meet or exceed quality service goals• Monitored food preparations to ensure a top quality product• Delegated kitchen tasks to employees for completion• Maintained total restaurant cleanliness to ensure smooth transition between shifts• Managed inventory levels on all shifts to ensure proper product availability Team Trainer• All responsibilities of a Customer Service Representative• Ensured all employees were cross-trained across all departments• Trained all new employees on proper food handling and safety procedures• Re-trained employees in all departments, if needed.• Provided training to multiple restaurant locations Customer Service Representative• Ensured all guests were greeted with a friendly smile within’ 15 seconds of entry to the premises• Correctly received customers’ orders, processed payments and appropriately responded to customer concerns• Coordinated special requests with the kitchen staff• Ensured cleanliness of the restaurant floor• Up-sold additional menu items, beverages, and desserts to increase restaurant profits• Took a leadership role in ensuring any customer issues were handled quickly and with 100% customer satisfaction- Resolved all customer disputes and ensured exceptional customer service.