Kristine May Sibal-Samodio Email and Phone Number
Kristine May Sibal-Samodio is a Operations Team Lead at Merkato.
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Operations Team LeadMerkato Nov 2018 - PresentPhilippinesExecuting search and programmatic advertising campaigns from product analysis and research to campaign execution and optimizations driving an increase in conversions and revenue and exceeding revenue goals by 80%.Implementing strategies for brand improvement, product listing upkeep, and compliance to maintain account health with zero issuesStreamlining work processes which enhances the overall team's efficiency on work completion to adhere to business strategies -
Logistics Operations SpecialistAmazon Apr 2018 - Oct 2018PhilippinesEnsured smooth supply chain and customer satisfaction by managing supplier correspondence, responding to supplier price changes, relaying out-of-stock notices, identifying when products needed to be outsourced to a different supplier, and placing orders for new stock as neededMonitored orders for accurate processing, updates, shipment tracking, and processing cancelations/refunds when needed -
Employee Benefits SpecialistAdp Jul 2013 - Jul 2016PhilippinesManaged benefit onboarding process for all new employees, including assistance with plan comparisons and owning system design and implementation to ensure accurate payroll deductions. Coordinated with various external benefit providers on matters related to plan terminations, renewals, and change of coverageHandled end to end process of employee benefit election including final employee benefits reports, financial reports analysis and post benefit election support -
Global Technical Assistance Center Engineer/Sme/Level 3 Technical SupportPccw Teleservices Mar 2010 - May 2013Pasig City, PhilippinesCommunicated system complications and outages to external clients, while escalating issues to the appropriate internal channel for troubleshooting and resolutionOrganized and conducted training for junior agents on new product features, models, and software, including post-training assessments to capture knowledge retentionShared technical support experience with junior agents lending knowledge gained having progressed through the Level 1 and Level 2 agent support role. Handled escalated cases making sure concerns are addressed and issues are resolved timely -
Level 2 Technical SupportPccw Teleservices Sep 2010 - Sep 2012Pasig City, Philippines -
Email Support RepresentativePccw Teleservices Apr 2010 - Sep 2010Philippines
Kristine May Sibal-Samodio Education Details
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Trinity University Of AsiaAccounting
Frequently Asked Questions about Kristine May Sibal-Samodio
What company does Kristine May Sibal-Samodio work for?
Kristine May Sibal-Samodio works for Merkato
What is Kristine May Sibal-Samodio's role at the current company?
Kristine May Sibal-Samodio's current role is Operations Team Lead.
What schools did Kristine May Sibal-Samodio attend?
Kristine May Sibal-Samodio attended Trinity University Of Asia.
Who are Kristine May Sibal-Samodio's colleagues?
Kristine May Sibal-Samodio's colleagues are Lki Mkilo, Heiwot Girma, Selam Tenkir, Leul Amare, Salih Hussen, Munir Ali, Tedi Azicru.
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