An ambitious and driven Hotel Management leader with nearly twenty years experience in Revenue Analysis, Operations, Business Strategy, Executive Leadership, team building and coaching & development. A proven track record of growing revenues and delivering exceptional guest satisfaction through innovative strategies resulting in improved hotel performance and guest retention rates. A high performing individual that has worked internationally and has a strong appreciation of different cultures and their needs to drive business results through people development and collaboration across the organisation. Believing every accomodation provider should have access to the top tier experts to help improve their strategies, sanity, and top line through effective outsourcing is the passion at the heart of her purpose.