Assistant Chief Operating Executive
Current-Onboarding new hires and current employees on new changes of policy and growth with property operating systems. -When needed, helping out with the day to day operations of different departments. -Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. -Coordinating with sales teams and management for meetings, conferences and banquet events.-Stocking, organizing and taking inventory of different supplies within the hotel-Completely end of the mont inventory checks, accounting procedures and providing the completed paperwork to corporate accounting departments. -Being a point of contact between the Sales department and the front desk, setting up group blocks, making group reservations and assuring that billing is done correctly. -Making and posting schedules for different departments of the hotel on a weekly basis and ensuring that all shifts are covered. -Being technical support for a various amount of programs used by the hotel that includes Micros OPERA, Saflok, Aloha, etc. -Assistant with and managing the food and beverage portion of the hotel, including creating and implementing of new menus, ordering of beverages, training bar staff and assisting current staff on busy nights.-Revenue Management -Front Desk Agent with Hotel Renovo from May 2015-April 2019, Front Desk Executive from April 2019-April 2020 (COVID), Assistant Chief Operating Executive (Hyatt Place Altoona) June 2020-August 2022, since August 2022 been back at Hotel Renovo at Front Desk Executive.
