Kristin Haluch, Mha Email & Phone Number

Feeding Families Today And Uniting Them To A Healthier Tomorrow.Committees: Governance, Networking

Advising the founding team and key teammates on customer implementations and customer success strategies.

Los Angeles, California, United States

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain and disability, and increase physical activity levels. Innovative Medicare health plans and provider groups rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes. Bold is backed by leading investors, including Andreessen Horowitz, Khosla Ventures, Rethink Impact, Samsung Ventures, GingerBread Capital, Primetime Partners, and Maveron.Key Responsibilities:● ARR Growth: Delivering operational and financial results for the organization that contribute to growth● Customer Implementations & Success: Advocate for the needs of the organization's customers and customer-facing teams● Leadership at Scale: Managing customer-facing functional teams, including customer success and member experience. Acting as the cross-functional champion for internal initiatives that contribute to improved customer experiences and outcomes● Strategic Planning: Managing and strategically partnering with cross-functional owners to ensure the highest levels of customer support in Onboarding, Training, Support, Customer Success Management, Renewals, Cross-sell / Up-sell and Advocacy

Los Angeles, California, United States

Wellth is a venture-backed digital health company that improves adherence in chronic disease populations. Using the science of behavioral economics—combined with an appreciation for human nature—we uncover and address the unique obstacles that prevent people with chronic conditions from improving patient outcomes. Our program goes beyond current efforts to boost adherence with technology, reminders, and coaching solutions using contingency management and loss aversion to create motivation, behavior change and improve population health at scale.Key Responsibilities: ● Developed and executed the B2B enterprise marketing strategy, including a complete rebrand, website redesign, and implementation of Pardot for digital marketing automation● Created the reseller and channel partnerships strategy, including an assessment tool for prospective partners and conducted outreach to identify complimentary organizations to develop a partner to increase market share● Partnered with our Chief Commercial Officer to create the commercial team strategy for health plans, risk-bearing providers, and pharmaceutical companies● Managed relationships with key customer accounts to develop new pilots and expansion projects● Managed Public Relations strategy, outreach, and execution of PR campaignsKey Achievements:● Increased LinkedIn followers by 1,500● Increased Marketing Qualified Leads (MQLs) by 300% in six months ● Increased website traffic by 200%● Achieved over 30 mentions in press, secured 5 organic podcasts spots, and won 3 awards for innovation

El Segundo, California

Formerly Healthcare Partners Medical Group, a multi-specialty medical group providing primary and specialty care across Southern California to hundreds of thousands of patients across Commercial, Medicaid, and Medicare lines of business. Key Responsibilities: ● Oversaw the relationships with key commercial health plan partners: Aetna, Cigna, Anthem, and UnitedHealthCare, which included: analyzing performance data and creating key focus action plans, leading joint operating committee meetings, developing strategy for expansion opportunities for new products, and negotiating the contracts between the health plan and HealthCare Partners● Developed and managed strategic partnerships with over 1,500 provider groups to improve quality and reduce costs within HealthCare Partners attributed ACO patient population (commercial and Medicare-Next Generation ACO Model)● Designed ACO reporting dashboards, predictive analytics models, physician score carding and physician incentive program that led to improved performance across Medicare and Commercial ACOsKey Achievements:● Developed 3 new commercial joint venture health plan products with leading health plans that generated 200,000 covered lives for network panel within the first 2-years● Achieved over $14M in Shared Savings within the Next Generation ACO model between 2017 and 2018 and over $10M in annual net profit across the 3 commercial ACO products● Implemented operational processes for 5 new population health programs to optimize and track performance

New York, New York

Formerly Spreemo Health, now split into Covera Health & One Call Care ManagementThrough data analytics and provider collaboration, we build high-quality radiology programs for large employers and payers to ensure the right care for their patients.Key Responsibilities: ● Created the strategy for and led the provider partnerships team responsible for contracting and maintaining the provider network for the Walmart Centers of Excellence (COE) radiology program● Managed a team of account executives and customer success managers who were responsible for o maintaining and expanding the partnerships with the facilities and physicians, including assessing network performance, making recommendations for performance improvement, and renewing and expanding the partnerships● Devised effective client implementation policies and procedures to ensure new client onboarding successKey Achievements:● Led the strategy and team responsible for building the provider network for the Walmart Centers of Excellence (COE) radiology program● Scaled a nationwide healthcare network from 1,500 to 4,500 diagnostic testing facilities and from 2,500 to 10,000 physicians ● Led national NCQA compliant physician credentialing efforts for over 7,500 providers within a 6-month period of time, leading to the award of an RFP contract with the largest workers' compensation insurer

Jacksonville, Florida Area

Formerly Align Networks, now One CallFrom large payers and TPA's to adjusters, employers, State Funds, providers and physicians, we take the time to truly get to know our customers and do what it takes to deliver exceptional solutions and service to positively impact their business. Physical Therapy is a crucial step to the rehabilitation of your injured workers. Through our Physical Therapy solution, your injured workers gain access to the largest nationwide outcomes-based provider network. Our commitment is to provide you with industry leading program offerings and comprehensive clinical and administrative partnership necessary to achieve best-in-class results and recovery experience.Key Responsibilities: ● Hired, trained and managed a team of 20 provider partnerships specialists● Successfully directed acquisition integration projects of organizations including TechHealth, Network Synergy, Universal SmartComp and mergers with Providian and One Call Care Management● Developed and implemented all department policies and procedures related to negotiating, maintaining and expanding the provider network● Compiled and analyzed data to determine injury and referral trends based on geographic location used to create new product lines and product enhancementsKey Accomplishments:● Scaled a nationwide healthcare network from 15,000 to over 50,000 physical rehabilitation facilities and from 20,000 to over 100,000 practitioners● Generated over $12M in contract synergies through one of our five acquisitions ● Managed team through extreme growth going from receiving 1,000 to 1M referrals a day

Jacksonville, Florida, United States

Managed a diverse portfolio of over 100 campaign accounts to raise funding for our local United Way Chapter. Assessed and developed innovative fundraising strategies for each account. Prepared and implemented public speaking events and fairs that illustrated company message branding through marketing materials.

Jacksonville Beach, Florida, United States

● Worked in partnership with developmental director and volunteer coordinator toimprove company public relations. ● Assisted in engineering and drafting a capital campaign to increase funds from private donors. ● Audited volunteer hours and performed federal tax credit assessments.● Researched and wrote grants for additional funding from government and private sectors.● Restructured and produced quarterly newsletter distributed to 6,000 readers.● Communicated with local media through press releases, media advisories, and feature stories to improve public relations.

Master'S Degree, Health Administration

Bachelor Of Arts - Ba, Communications

Activities and Societies: PRSSA