Kristin Thomas
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Kristin Thomas Email & Phone Number

Value Creator and Customer Success Innovator at Udacity
Location: Indianapolis, Indiana, United States 20 work roles 3 schools
1 work email found @netzero.com 4 phones found area 423, 801, 617, and 507 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email c****@netzero.com
Direct phone (423) ***-****
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Current company
Role
Value Creator and Customer Success Innovator
Location
Indianapolis, Indiana, United States

Who is Kristin Thomas? Overview

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Quick answer

Kristin Thomas is listed as Value Creator and Customer Success Innovator at Udacity, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at netzero.com, phone signal with area code 423, 801, 617, 507, and a matched LinkedIn profile for Kristin Thomas.

Kristin Thomas previously worked as Director of Value Realization at Pluralsight and Sr. Customer Success Manager - Strategic Accounts at Pluralsight. Kristin Thomas holds Ba, Journalism-Public Relations, Chinese from Butler University.

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Email format at Udacity

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*@netzero.com
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Profile bio

About Kristin Thomas

I guide Tech and Talent leaders through strategic workforce transformation, acquisition of new capabilities, and the democratization of technology to accelerate growth and achievement of the business' highest-order imperatives.My expertise includes aligning functional and talent objectives to business strategy; building new business units to address growth opportunities; developing financial value models to quantify ROI to justify and defend budget; establishing executive sponsorship for new innovations, business units and products; and driving investment success through outcomes-oriented activation strategies.I am certified by the ROI Institute as a Certified ROI Professional (CRP) to measure the impact of people and tech investments, and am also certified by the Human Capital Institute (HCI) in Strategic Workforce Planning (SWP) to unlock full capabilities of a workforce.

Listed skills include Value Engineering, Strategic Planning, E Learning, Public Speaking, and 35 others.

Current workplace

Kristin Thomas's current company

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Udacity
Udacity
Value Creator and Customer Success Innovator
Indianapolis, IN, US
AeroLeads page
20 roles

Kristin Thomas work experience

A career timeline built from the work history available for this profile.

Role listed

Indianapolis, IN, US

Director Of Value Realization

Current

Draper, UT, US

After establishing the charter and strategy for the Customer Value Realization team, we have delivered a Customer Value certification program, hundreds of business value analyses for customers, value of learning workshops at conferences, an improved customer health score model, a refreshed Executive Engagement program, learner outcomes benchmarks and best.

Feb 2022 - Present

Sr. Customer Success Manager - Strategic Accounts

Draper, UT, US

I help the world's largest organizations democratize technology skills to build better talent, teams and products.

Jan 2021 - Feb 2022

Enterprise Customer Success Manager

Draper, UT, US

I help the world's largest organizations democratize technology skills to build better talent, teams and products. As a lead advisor to Project Value, I helped Pluralsight establish a value-centered operating model that aligns acquisitions, customer engagements, and product investments to customer value.

Feb 2020 - Jan 2021

Adjunct Faculty Member

Indianapolis, IN, US

I teach MBA633: Leading Entrepreneurial Organizations for the School of Business - Masters program.

May 2021 - Feb 2022

Value Realization Manager

San Francisco, California, US

This role was created to implement a value realization strategy, methodology and service offering to measure the financial impact that Okta Customers achieve with Okta Identity Access Management solutions.

Aug 2019 - Feb 2020

Value Principal

Skillsoft

The Value Principal is a strategic role that combines competencies of strategic consulting, sales, and value engineering along with HCM expertise to drive renewals and growth across the global sales organization. As a thought leader within the organization, I lead projects to design, develop and implement value-centered strategies, frameworks and tools for.

Feb 2018 - Aug 2019

Value Engineer

Skillsoft

VE collaborates with Sales and Customer Success Leaders to develop pipeline growth, improve the win and renewal rates, and influence brand perception in the market.

Jun 2017 - Feb 2018

Manager, Customer Success

Skillsoft

I led a team of 10 Customer Success Managers responsible for $55M ARR. I developed my team to lead with a value-selling mindset to increase ARR by implementing value-oriented customer success strategies, methods and tools.

May 2016 - Jun 2017

Sr. Customer Success Consultant

Skillsoft

With my keen focus on client satisfaction, revenue retention, driving the value conversation and challenging complacency, revenues in my territory have grown by 375% in my 5 years at Skillsoft... and counting. I achieved 137% renewal rate in FY15 and 125% renewal rate for FY16. That success is directly tied to my exceptional colleagues, brilliant clients.

Apr 2015 - May 2016

Learning Consultant

Skillsoft

Learning Consultants consult with Skillsoft clients regarding learning strategy, program development, organizational readiness, marketing strategies, and return on investment. I align performance improvement programs directly to business objectives to drive adoption and to show quantifiable value. Through Skillsoft and the ROI Institute, I have achieved.

Dec 2010 - Apr 2015

Partner Enablement Manager

Irvine, CA, US

*Formerly Double-Take Software. Acquired by Vision Solutions in July 2010.*Responsible for the strategic direction, project management, development and implementation of education and enablement programs for internal and external sales and marketing personnel.

Sep 2009 - Dec 2010

Learning Manager

Double-Take Software

Responsible for the strategic direction, creation, delivery and on-going management of learning solutions and leadership development programs for 400 global employees.

Jun 2008 - Dec 2010

Learning Designer

Indianapolis, Indiana 46204, (317) 633-4100, US

I developed and implemented eLearning and blended learning solutions, by working closely with Subject Mater Experts to analyze information and develop solutions that are ideal for their projects. I created and monitored project timelines and oversaw all aspects of project development and implementation, including design, content development, facilitation.

Jan 2007 - May 2008

Benefits (Health & Wellness) Coordinator

Indianapolis, Indiana 46204, (317) 633-4100, US

I worked with a team of coordinators to administer medical, dental, vision, life, and ESPP benefits for 22,000+ employees in 12+ states. We were responsible for training new employees on the benefits packages, communicating with the employees about benefits changes, and working with the legal team and vendors for annual benefits renewal contracts.

May 2006 - Dec 2006

Admin Assistant

National Panhellenic Conference

Assist Executive Director with daily office activities, including: staff management, inventory management, event planning, coordination of monthly newsletters, collection of dues, and maintenance of the college and alumnae panhellenic records (1000+ groups nationwide).

Apr 2005 - May 2006

Traffic Manager

Indot Traffic Management Center / Smartroutes

Traffic Managers are responsible for managing and coordinating highway incident response in the Communication Center at the Indiana State Police Post, District 52. As a Traffic Manager, I dispatched for the Hoosier Helper program, managed AMBER ALERT events, coordinated messages on highway Digital Message Signs, and coordinated highway incident command for.

Dec 2001 - Oct 2005

Communications Intern

Indianapolis, US

Authored multiple articles and features for each monthly edition of the NFHS newsletter; Authored an article for the NCAA News; maintained entries for the NFHS High School Sports Record Book

Aug 2004 - Dec 2004

Sports Marketing Intern

Butler Sports Marketing
Jan 2004 - May 2004
3 education records

Kristin Thomas education

Ba, Journalism-Public Relations, Chinese

Butler University

Mba, Organizational Leadership & Supervision

University Of Indianapolis

Certificate, Mandarin Chinese Language And Culture

Nankai University
FAQ

Frequently asked questions about Kristin Thomas

Quick answers generated from the profile data available on this page.

What company does Kristin Thomas work for?

Kristin Thomas works for Udacity.

What is Kristin Thomas's role at Udacity?

Kristin Thomas is listed as Value Creator and Customer Success Innovator at Udacity.

What is Kristin Thomas's email address?

AeroLeads has found 1 work email signal at @netzero.com for Kristin Thomas at Udacity.

What is Kristin Thomas's phone number?

AeroLeads has found 4 phone signal(s) with area code 423, 801, 617, 507 for Kristin Thomas at Udacity.

Where is Kristin Thomas based?

Kristin Thomas is based in Indianapolis, Indiana, United States while working with Udacity.

What companies has Kristin Thomas worked for?

Kristin Thomas has worked for Udacity, Pluralsight, University Of Indianapolis, Okta, Inc., and Skillsoft.

How can I contact Kristin Thomas?

You can use AeroLeads to view verified contact signals for Kristin Thomas at Udacity, including work email, phone, and LinkedIn data when available.

What schools did Kristin Thomas attend?

Kristin Thomas holds Ba, Journalism-Public Relations, Chinese from Butler University.

What skills is Kristin Thomas known for?

Kristin Thomas is listed with skills including Value Engineering, Strategic Planning, E Learning, Public Speaking, Value Propositions, Leadership, Leadership Development, and Social Media.

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