I am a dedicated and passionate advocate for the customer’s experience. I am committed to working together, learning together, and improving together to create an exceptional experience for our customers each time they work with us. I am energized by working with Associates to learn a new task, tool, or concept. I love learning new skills, software, or products and sharing that knowledge with others. I create content and curriculum in a variety of formats to meet and exceed the knowledge goals of our Associates, while always considering their learning experience.I am enthusiastic about culture, organizational development, and continuous improvement. Creating a company that is focused around a unified set of goals, philosophies, and approaches to how we work together and serve our customers. I love to work as a leader and with leadership to develop, expand, and refine.Specialties: Strategic Project Management, Marketing Research, Exceptional Customer Service, Customer Experience, Quality Management, Training Implementation, Survey Design & Implementation, Event Planning, Promotion, Advertisement Design & Placement, Google Analytics & AdWords, Training, Employee Welfare, Social Media (Facebook, Twitter, LinkedIn, Google+, Pinterest), Inbound Marketing, Digital Marketing, Marketing Analytics, Video Marketing, Blogging, Corporate Wellness, Wordpress