Kristin Thomas, Pmp, Csm Email & Phone Number

Saint Paul, MN, US

Marshall, Minnesota, US

• This position is responsible for the successful delivery of the largest, higher risk, mission critical, and most complex information systems initiatives on time, within budget and with optimum quality.
• Manages enterprise-wide projects, teams, and programs through all phases of the project plan
• Manages the budgets associated with the project, including capital, and manages all project deliverables, including customer satisfaction, quality to specification, technical achievement, schedule adherence and project.
• Plans, directs, and coordinates all activities project related to ensure project goals are accomplished on time, within budget and with optimum quality.
• May manage two to five Project Managers and/or Associate Project Managers to ensure resources are allocated to appropriate projects and initiatives as well as manages the development to support project management.
• Prepares project plans, task plans, task effort estimates, budgets, statements of work, overall work effort schedules, and task dependencies which includes definition, scope, resources and schedule

• Oversaw 10-20 direct reports of full time and contract project and program managers as Resource Manager. Demonstrated successful delivery of all IT infrastructure, Information Security, Release Management, and business.
• Served as subject matter expert in project management practices, contributing to uplift of Project Management practices, and providing coaching and mentoring.
• Managed project portfolio of 80 active projects, overseeing reporting, resource forecasting, capacity planning, and project assignments for team members, and escalating issues to leadership, as needed.
• Nondiscrimination Guidance Implementation program: Provided guidance and oversight in development of program structure and standards, aggressively implementing business processes that brought Prime to compliance with.

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• Led 5 employees with 3 areas of responsibility, including project management, reporting, and technical writing. Ensured practice adherence to all standards and practices for each capability. Managed software.
• Directed 2-year software development upgrade project to TCF’s automated provisioning system, updating privileged user account management system for greater efficiency and effectiveness.
• Oversaw portfolio of 80 projects, developing and maintaining resource utilization and capacity reports.
• Reviewed technology projects across the enterprise to assess and ensure project met security standards by revamping Information Security design review process, resulting in 30%+ increase in the volume of project design.
• Served as strategic partner in the launch of an enterprise Security Awareness campaign, raising company awareness of data security threats and how to identify and address them. Obtained ScrumMaster certification.

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• Managed large, complex, enterprise-wide projects, including software development, implementation, Security, compliance, data center moves, and network infrastructure changes in support of the banking and finance.
• Improved application security through 4 large Security projects by enhancing controls around authentication, centralization of user provisioning, acquisition of application authorization data for attestation, and.
• Selected and implemented new mobile device management platform, managing vendor partner in build tasks.
• Implemented software development changes for year-end government reporting for Retail Banking, and Retail and Commercial Lending groups, supporting government regulation changes for distribution of IRS reporting forms..

• Accountable for delivery of technology projects related to imaging and storage of mortgage loan document images under the Imaging Platform. Managed software development and infrastructure activities, related to.
• Improved real estate-secured lending process through software development projects as Project Manager under the CORE program for complex, long term, multi-million-dollar project with large project team by streamlining.
• Oversaw Image Capture Technology changes to accommodate expansion of AU fields in Oracle databases, impacting over 12M loans and multiple applications.
• Improved infrastructure stability, capacity, and performance of the imaging environment, resulting in 3 disparate groups forming singular collaborative imaging platform team.

US

• Directed software deployments / upgrades, technology refreshes, infrastructure, and software development. Managed projects through project lifecycle; from initiation and planning to execute and control through to.
• Teller Platform Replacement program project manager: Served as project manager in $25M program to replace servers and workstations in over 400 network end-point locations, including equipment inventory, vendor.
• Moved Call Center network infrastructure to new data center.
• Increased growth of e-mail usage, resulting in project to re-design company’s e-mail infrastructure, including 5K user migration to the new environment.

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• Built application, database and web servers, performed desktop support and provided other technical support for the distributed environment. Managed infrastructure and networking projects. Promoted to Project Manager.

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• Configured and supported Cisco switches and routers on a network containing six corporate sites and over 400 branch endpoints. Provided technical support for the LAN and WAN. Obtained Cisco Certified Network Associate.

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Provided technical support to the Finance LAN. This support included the following: Novell Netware 4.x, Windows NT 4.0 and Citrix server support, user account and group setups, assigning rights, providing application support, assist in troubleshooting connectivity issues, printing issues in a Windows environment. Managed the project to upgrade 300 Finance.