Kristin D. Email & Phone Number

Golden, CO

Golden, CO

• Plan special events, including; logistics, staffing, solicitations, contracts, and budgets for numerous varieties and sizes of events. Manage events ranging between 20 attendees and 4,000 attendees. Including film.
• Recruit, hire, train, manage, schedule, and supervise interns and volunteers to provide support for administrative duties, events, and database and software management.
• Track intern progress and provide evaluation and feedback.
• Prepare reports of volunteer hours and assignments as requested for funding.
• Create and manage department event budgets and prepare monthly revenue reports.
• Develop and maintain partnerships including local businesses, non-profits, and community groups.

Golden, CO

• Resolve members concerns and complaints related to trip and school registrations, room reservations, policies and procedures.
• Maintained all program registrations, cancellations, and processed payments through sequel database.
• Managed member database records and prepared various membership reports from Sequel database.
• Provided administrative, marketing, and strategic planning support for 5 departments and 500+ volunteer trip leaders.
• Evaluated the membership experience, through membership surveys and program evaluations.
• Developed and implemented administration policy to ensure a positive member experience with decreased operational inefficiencies.

Buena Vista, Colorado

• Responsible for providing a safe, fun and educational experience for those wishing to participate in a whitewater rafting adventure down the Arkansas River.
• Provided the highest level of customer service at all times.
• Shared knowledge with guests of appropriate attire and equipment needed and how to prepare and pack for day and overnight river trips.
• Assisted with daily trip preparation and equipment clean-up.
• Supervised first and second year guides to make sure proper safety precautions are being practiced and high levels of customer service are being delivered.

Colorado

• Originally hired as a Census Enumerator and within weeks, leadership skills were identified by management. I was quickly promoted into the role of new employee trainer and regional crew supervisor.
• Planned and facilitated engaging 40 hour training sessions for new hires.
• Facilitated content comprehension testing and individual field evaluations at the end of each training course.
• Recognized through participant evaluations for ability to engage the class and provide an environment conductive to learning the required skills and content.
• Managed a crew of 20 enumerators in the field during Census canvassing operations.
• Scheduled and facilitated regular check in meetings with individuals to oversee work efficiency and quality control.

Leadville, Colorado

Leadville, Colorado

Fort Collins, Colorado

Fort Collins, Colorado

Granby, Colorado

Golden, Colorado

Golden, Colorado

Bachelor Of Applied Science, Human Development And Family Studies

Associate Of General Studies, Outdoor Recreation Leadership