Kristin Winkle Beck, Cplc

Kristin Winkle Beck, Cplc Email and Phone Number

CEO and Executive Coach (Founder) @ Pivot Point Professionals, LLC
Charlotte, NC, US
Kristin Winkle Beck, Cplc's Location
Charlotte, North Carolina, United States, United States
Kristin Winkle Beck, Cplc's Contact Details

Kristin Winkle Beck, Cplc work email

Kristin Winkle Beck, Cplc personal email

n/a
About Kristin Winkle Beck, Cplc

I am an encouraging coach, servant leader and optimistic problem solver. I have led business units, nonprofits, and enterprise business relationships with expertise in strategy development, executive communication, project management, operations, relationship management, organizational design, and marketing to help organizations grow rapidly and optimize performance. I have skillfully led teams, supplier relationships, and cross-functional projects across multiple companies and international locations, often in startup divisions.I'm comfortable with ambiguity, empower teams to solve complex problems, and tactfully challenge the status quo. I consistently bring energy, collaboration, and perseverance to my work, and thrive on building relationships, tackling new challenges, and delivering exceptional results. My own "Great Resignation" in 2017 led to a sabbatical to recharge and refocus my career. I embraced "pivoting" before it was cool. In 2018, I started my coaching & consulting firm, Pivot Point Professionals. I am certified to coach individuals and groups and am pursuing my ACC accreditation from the International Coaching Federation (ICF). As an empowering coach and consultant, I work with successful executives, entrepreneurs, and professionals who are frustrated with their career, performance, corporate culture, or lifestyle. I help them leverage their strengths/priorities to create actionable change management plans to bring personal and professional success.In addition, I am honored to be the Executive Director for Social Venture Partners Charlotte, a nonprofit that has invested >$1.8 million dollars and thousands of skilled-volunteer hours locally into high-potential nonprofits serving the Charlotte region. We coordinate opportunities for our Partners to collectively invest their time, talent, and money in strategic volunteer engagements. Building relationships, enhancing results and connecting others through collaborative engagements are my passion. I thrive in dynamic, rapid growth environments, collaborating with others to lean into their strengths and skills to achieve stellar results. I serve in the community with energy, commitment, and compassion both domestically and abroad.Specialties include: Enterprise Relationship ManagementManagement ConsultingStrategy DevelopmentExecutive CommunicationsOperations ManagementVendor Management Budget management/P&L responsibility Career coaching & consultingExecutive and Team CoachingLeadership DevelopmentProject ManagementProgram Management Training Development & Facilitation

Kristin Winkle Beck, Cplc's Current Company Details
Pivot Point Professionals, LLC

Pivot Point Professionals, Llc

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CEO and Executive Coach (Founder)
Charlotte, NC, US
Employees:
1
Kristin Winkle Beck, Cplc Work Experience Details
  • Pivot Point Professionals, Llc
    Ceo And Executive Coach (Founder)
    Pivot Point Professionals, Llc
    Charlotte, Nc, Us
  • Social Venture Partners Charlotte
    Executive Director
    Social Venture Partners Charlotte Oct 2019 - Present
    Charlotte, North Carolina, Us
    Social Venture Partners is an innovative nonprofit organization that provides a path for passionate and committed people to collectively invest their money, skills, and time in Charlotte's most promising nonprofit organizations.Our mission is to invest in and strengthen innovative nonprofits who are tackling our community’s greatest challenges by leveraging a network of engaged philanthropists.
  • Pivot Point Professionals, Llc
    Ceo And Executive Coach (Founder)
    Pivot Point Professionals, Llc Jun 2018 - Present
    Establish professional firm to coach executives and professionals seeking changes to find greater career success and fulfillment. Provide consulting services that include strength assessments, resume reviews, interview preparation, and networking skill development.* Career Coaching: Actively coaching professionals to navigate career transitions and new employment opportunities.* Executive/Entrepreneur Coaching: Assisting senior leaders to craft strategies and execute plans to grow profitably, lead teams, and enhance performance.* Life Coaching: Empower and coach individuals to proactively manage and life transitions (retirement, job loss, work/life balance)* Business Development/Marketing: Create and maintain professional development blog, website, and social media platforms.* Workshop/Training Delivery: Create and facilitate skill building workshops to enhance professional development (ex. Strategic Networking)
  • Bank Of America Merchant Services
    Senior Vice President, Card Brand Management
    Bank Of America Merchant Services 2015 - 2017
    Charlotte, North Carolina, Us
    Led enterprise strategic relationships with payment networks (e.g. Visa, MC), along with the card brand compliance department of 25 people responsible for company's network compliance in the United States, Canada, and Europe.● Organizational Leadership: Appointed to company’s “Top Talent” leadership development program, comprised of executive nominated top 1% of employees. Re-organized department, upgrading existing positions to provide greater professional growth, employee job satisfaction, and company impact.● Mentorship: Collaborated to establish business unit and department mentorship programs and facilitated matching process. Researched and shared mentor resources with executive and peers. Selected to mentor 3 high performers in the business unit.● Networking Leader: Part of company’s inaugural Women’s Leadership Network committee focused on encouraging and facilitating networking events nationally and locally for company with over 2,300 employees.● Industry Networking: Selected to represent company on variety of industry councils (e.g. Mastercard) to advocate on behalf of company and clients to drive positive changes. Sourced job candidates through extensive professional network. ● Training Creation & Delivery: Routinely developed and facilitated training presentations internally and externally based on rapidly changing payment rules. Oversaw quarterly payment network compliance training for company and clients.
  • Bank Of America Merchant Services
    Vice President, Card Brand Relationship Manager
    Bank Of America Merchant Services 2008 - 2015
    Charlotte, North Carolina, Us
    Led the strategic business relationships with 4 major credit card brands (Visa, MasterCard, American Express & Discover) and 12 debit networks on behalf a industry leading acquirer, focused on mitigating risk, generating revenue, reducing costs and resolving escalated issues.• Relationship Management: Created relationship management tools, including executive reporting, relationship logs, and case management archives to ensure critical actions, decisions and initiatives were archived.• Solution Oriented Negotiation: Instrumental member of team responsible for establishing all card network agreements, penalty fee waivers and incentive opportunities. Negotiated policy exceptions and deadline extensions on behalf of company with >75% success rate annually.• Cost Savings: Improved compliance resulting in avoiding >$2.1 million in fines first year, total savings >$15 Million.
  • Ge Capital
    Senior Vendor Manager, Personal Finance
    Ge Capital 2006 - 2008
    Norwalk, Ct, Us
    Established team in start-up department with $6.6 million budget to manage vendor relationships including contract negotiations, performance management, and program placement. • Results Driven: Selected and managed vendors to meet/exceed all metrics resulting in over 210,000 applications and over $500 million in loan acquisitions annually. Manage vendors to meet or exceed metrics while increasing productivity by 33%• Cost-Savings: Created and executed the Request for Proposal (RFP) process, selecting a new international vendor and reduced hourly costs by 40% while meeting or exceeding all key performance metrics.• Strategy Development: Revised and led the telemarketing operational strategy to launch the new GE Money mortgage program, resulting in over $171 million in annual loan volume.
  • Bank Of America
    Telemarketing Channel Manager
    Bank Of America 2004 - 2005
    Charlotte, Nc, Us
    Led operational strategy in the telemarketing channel for credit card marketing programs with $55 million annually, including the team of 3 managers to drive sales, productivity and quality performance of vendors.• New Vendor Launch: Led project to launch two new telemarketing vendors in under 90 days.• Quality Assurance: Executed program to gather “Voice of the Customer” data to ensure standards were met.
  • Capital One
    Senior Relationship Manager, Supply Chain Management
    Capital One 2003 - 2004
    Mclean, Va, Us
    Managed telemarketing vendors in US, Canada and India supporting credit card acquisition programs. Led onsite evaluations to improve sales and quality performance by 6%, initiated operational enhancements and improved training effectiveness.
  • Capital One
    Senior Operations/Senior Process Manager, Outbound Call Center
    Capital One 2001 - 2003
    Mclean, Va, Us
    Prioritized and executed over 55 telemarketing programs in a proprietary outbound call center with an annual operating budget of $4.2 million. Led three teams totaling up to 50 sales associates to exceed departmental sales and productivity objectives.
  • Capital One
    Front Line Manager/Project Manager, Outbound Call Center
    Capital One 2000 - 2001
    Mclean, Va, Us
    Selected as operational expert to develop departmental policies and operational procedures during the creation of Capital One’s first outbound telemarketing call center. Built call center operations from concept to execution.
  • Capital One
    Front Line Sales Manager/Manager Trainee, Retention Department
    Capital One 1997 - 2000
    Mclean, Va, Us
    Coached and developed teams of 15-30 sales agents to consistently meet and exceed standards. Led sales training program and three trainers for a department of 80 sales agents, including development of training and communication of new retention strategies.

Kristin Winkle Beck, Cplc Skills

Strategy Credit Cards Leadership Management Vendor Management Process Improvement Coaching Program Management Financial Services Analysis Performance Management Business Process Improvement Business Development Cross Functional Team Leadership Training Analytics Relationship Management Marketing Risk Management Marketing Strategy Outsourcing Segmentation Call Centers Executive Coaching Leadership Development Career Counseling Career Development Coaching Call Center Operations Management Organizational Leadership

Kristin Winkle Beck, Cplc Education Details

  • Wake Forest University
    Wake Forest University
    Psychology
  • Wake Forest University
    Wake Forest University
    Business Essentials For Nonprofit Organizations

Frequently Asked Questions about Kristin Winkle Beck, Cplc

What company does Kristin Winkle Beck, Cplc work for?

Kristin Winkle Beck, Cplc works for Pivot Point Professionals, Llc

What is Kristin Winkle Beck, Cplc's role at the current company?

Kristin Winkle Beck, Cplc's current role is CEO and Executive Coach (Founder).

What is Kristin Winkle Beck, Cplc's email address?

Kristin Winkle Beck, Cplc's email address is ck****@****tte.org

What schools did Kristin Winkle Beck, Cplc attend?

Kristin Winkle Beck, Cplc attended Wake Forest University, Wake Forest University.

What skills is Kristin Winkle Beck, Cplc known for?

Kristin Winkle Beck, Cplc has skills like Strategy, Credit Cards, Leadership, Management, Vendor Management, Process Improvement, Coaching, Program Management, Financial Services, Analysis, Performance Management, Business Process Improvement.

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