Kristi W. Email & Phone Number

Fort Worth, Tx, Us

United States

•Maintain knowledge base and understanding of all regulations and policies to the administration of Federal, State, and Institutional aid programs•Review federal regulatory changes to determine need for and recommend new policies to remain in compliance, and develop procedures due to new changes•Ability to set priorities, manage time and workflow and to manage multiple, concurrent high priority projects in a time-pressured environment•Knowledge of multiple financial aid systems, document management systems, and window-based environment and office applications.•Lead communications and customer service via phone, email, in person, and live chat•Train and mentor new hires on office policies, procedures and processing on a daily basis

Fort Worth, Tx

•Managed and disbursed approximately $250k-$450k in institutional and external scholarship funds along with over 1200 scholarship applications (funds fluctuated by year) •Use student records systems to gather, analyze and organize academic progress reports for scholarship programs •Represent the Office of Financial Aid in various activities both internal and external to the University (public speaking and presentations)•Lead design, development and maintenance of the financial aid website•Lead communications and customer service via phone, email, in person, and live chat•Train and mentor new hires on office policies, procedures and processing on a daily basis

Denton, Tx

•Managed, balanced, and processed all private and institutional scholarships, and monthly stipends for three university campuses in accordance with federal and state regulations•Implemented and managed scholarship applications for three university campuses•Use student records systems to gather, analyze and organize academic progress reports for scholarship programs•Demonstrated analytical and quantitative skills, professional judgment•Demonstrated ability to set priorities, manage time and workflow and to manage multiple, concurrent high priority projects in a time-pressured environment

Fort Worth, Texas, United States

Presentation of animal and conservation information, activities and craft projects. Leading zoo tours (evening and morning), collecting and setting up of necessary supplies for the program, and verifying the accurate count of participants in the program. This position also requires a knowledge and understanding of environmental and wildlife issues.

Denton, Tx

•Advised and counseled 50+ students daily on requirements and procedures needed for degree completion •Evaluation and preparation of transcripts and documentation associated with university and academic guidelines and requirements

Denton, Tx

•Counsel and award students in accordance with federal and state regulations•Compile data daily through reports to determine student eligibility for federal and institutional aid for approx. 33k students who applied for financial aid•Application processing and awarding for state loan programs•Represent the Office of Financial Aid in various activities both internal and external to the University (public speaking and presentations)•Promoted from Counselor Assistant to Counselor in April 2007

Denton, Texas, United States

•Lead communication contact for Human Resources department•Audited new hire I-9 paperwork for compliance and distributed resumes for open positions•Lead contact for special projects, supply orders, and assist in HR Records file room as file clerk•Employed with Sally Beauty Company through a temporary agency (Hour Personnel)

Westlake, Tx

Inbound & outbound customer service calls to resolve payment for Mercedes-Benz accounts. Representation of integrity of company through good customer service daily. I was employed at Daimler-Chrysler through a temporary agency (Today's Staffing).

Worked in several different locations: Wyomissing, PA; St. Petersburg, FL and finally Denton, TX

Clearwater, Fl (Main Office Location)

Collect surface water samples from creeks, lakes and marine waters around Pinellas County. This included: calibrating and operating technical field sampling and monitoring equipment; collecting and preserving samples from predetermined field sites; collecting flow data and other physical site data as needed; recording field data collected; filling out necessary field logs and chain of custody forms.

Tampa, Florida

Ba, Communications (Journalism/Advertising)

Hs Diploma W/ Honors, Honors