Kristle Williams Email and Phone Number

· Assisted students/parents with the completion of the FAFSA· Reviewed awards for accuracy and provides signature approval/disapproval of loan applications, promissory notes, and other financial documents.· Reviewed and assessed eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.· Conducted workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues.· Analyzed and evaluated financial viability of students and families, and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.· Participated in committee readings and selections for scholarship selection and academic progress appeals.

· Perform the daily cash receipts process, deposits, and reports. Responsible for maintaining petty cash for the school.· Complete reconciliations and corrections during both the student billing and revenue recognition processes. · Investigate and resolve student and parent billing concerns· Organization and tracking of purchase orders and invoices and submission of accounts payable items· Scans, enters and reviews invoice and payment request information into the accounts payable software according to department policies and deadlines· Oversee the collection, management, and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate.· Manage printing and mailing of monthly student account balance statements· Monitor monthly account receivables from non-current accounts· Collect and process daily payments, request checks, and create expense reports· Process payroll for up to 50 adjunct faculty on a biweekly basis· Reconcile and approve monthly Purchasing (P-Card) accounts for up to 6 cardholders· Submit SharePoint tickets for approval or denial in re-enrolling former students of the College.

Recorded information about financial status of customer and status of collection efforts using automated collections software.· Exceeded monthly collections goals by at least 15%· Communicated with customers by telephone in attempt to collect payment on delinquent accounts · Negotiated and established payment arrangements on past due account balances· Collected and recorded ACH and credit card transactions· Updated and recorded customer’s personal contact information