Kristof Downer Email & Phone Number

Taunton, England, United Kingdom

As a Business Development Account Manager for WPA, my role is to identify and pursue new business opportunities to help the company grow and expand. I conduct market research to identify potential clients and markets, develop strategies for entering new markets, and build relationships with key stakeholders. I am responsible for presenting proposals and pitches to potential clients, negotiating contracts, and working closely with internal teams to ensure successful… Show more As a Business Development Account Manager for WPA, my role is to identify and pursue new business opportunities to help the company grow and expand. I conduct market research to identify potential clients and markets, develop strategies for entering new markets, and build relationships with key stakeholders. I am responsible for presenting proposals and pitches to potential clients, negotiating contracts, and working closely with internal teams to ensure successful implementation of new business initiatives. My goal is to help WPA achieve its growth targets by identifying and pursuing new opportunities for revenue and expansion. Show less

Taunton, England, United Kingdom

As part of the Diagnostics Department of the NHS Musgrove, my role focuses on ensuring patients receive essential diagnostic tests in a timely, efficient, and patient-centered manner. I work closely with healthcare professionals, patients, and internal stakeholders to coordinate appointments, manage patient records, and streamline the diagnostic process to minimise wait times and improve outcomes.In addition to managing administrative tasks, I provide critical support by helping… Show more As part of the Diagnostics Department of the NHS Musgrove, my role focuses on ensuring patients receive essential diagnostic tests in a timely, efficient, and patient-centered manner. I work closely with healthcare professionals, patients, and internal stakeholders to coordinate appointments, manage patient records, and streamline the diagnostic process to minimise wait times and improve outcomes.In addition to managing administrative tasks, I provide critical support by helping patients make medically informed decisions about their diagnostic care, offering clear guidance on the tests required and their implications. My role requires a deep understanding of medical information to effectively communicate between patients and healthcare professionals, ensuring that each step of the diagnostic journey is well-informed and patient-focused.Internally, I collaborate with key stakeholders within the NHS, ensuring that all processes run smoothly and align with departmental goals. I work closely with the clinical teams to adapt to ever-changing medical requirements and patient needs, making sure that the department functions efficiently while always keeping the patient experience and quality of care at the forefront. Show less

Taunton, England, United Kingdom

Temporary role in healthcare during COVID.

London, England, United Kingdom

As an Operations Team Manager for DWP on a Capita contract, my role is to oversee the daily operations of a team responsible for delivering high-quality services to customers. I am responsible for managing and motivating a team of professionals, ensuring that targets and service levels are met, and identifying areas for process improvement. Additionally, I am involved in the recruitment and setup of new employees who may not have worked in an office environment before, providing… Show more As an Operations Team Manager for DWP on a Capita contract, my role is to oversee the daily operations of a team responsible for delivering high-quality services to customers. I am responsible for managing and motivating a team of professionals, ensuring that targets and service levels are met, and identifying areas for process improvement. Additionally, I am involved in the recruitment and setup of new employees who may not have worked in an office environment before, providing guidance and support as they adjust to their new role. With a strong focus on operational excellence and customer satisfaction, my goal is to ensure that our team delivers exceptional service to our customers and meets or exceeds performance targets, while also supporting the professional development and success of our team members. Show less

Taunton, United Kingdom

As Operations Manager, I played a pivotal role in driving operational excellence and strategic leadership within a fast-paced environment, directly managing a team of 20 and overseeing an extended team of 100+. My primary focus was on enhancing service delivery, improving financial performance, and ensuring client satisfaction across high-profile corporate events. A key aspect of my role was building and managing relationships with blue-chip companies while managing a £35+ million yearly… Show more As Operations Manager, I played a pivotal role in driving operational excellence and strategic leadership within a fast-paced environment, directly managing a team of 20 and overseeing an extended team of 100+. My primary focus was on enhancing service delivery, improving financial performance, and ensuring client satisfaction across high-profile corporate events. A key aspect of my role was building and managing relationships with blue-chip companies while managing a £35+ million yearly budget.Key Achievements: • Strategic Leadership: Led team development initiatives that fostered a culture of excellence, significantly improving morale and productivity. • Financial Stewardship: Oversaw a £35 million budget, ensuring efficient resource allocation and driving cost savings and profit maximisation. • Event Management Excellence: Managed high-profile corporate events, consistently exceeding client expectations and enhancing loyalty and reputation. • Relationship Building with Blue-Chip Companies: Developed and nurtured strong relationships with blue-chip clients by offering tailored solutions and maintaining regular communication, driving long-term partnerships and repeat business. • Procurement & Negotiation Mastery: Engineered cost-effective procurement strategies through strategic negotiations with suppliers, resulting in significant cost reductions. • Client Relationship Management: Handled client feedback, building trust and ensuring high satisfaction levels, which contributed to long-term client loyalty and business growth.Throughout my tenure, I focused on relationship building, particularly with blue-chip companies, understanding their unique needs and delivering exceptional value. My leadership, combined with financial stewardship and strategic client engagement, led to sustained business growth and operational efficiency, positioning the company for continued success. Show less

Dover, England, United Kingdom

As a European Sales Account Manager for P&O Ferries, my role centers around building and maintaining strong relationships with both existing and potential clients to drive new business and maximise revenue. I collaborate closely with key stakeholders, ensuring a deep understanding of their travel needs and providing tailored solutions across our European ferry routes.With my multi-lingual skills, I can effectively engage with a diverse client base, making communication seamless and… Show more As a European Sales Account Manager for P&O Ferries, my role centers around building and maintaining strong relationships with both existing and potential clients to drive new business and maximise revenue. I collaborate closely with key stakeholders, ensuring a deep understanding of their travel needs and providing tailored solutions across our European ferry routes.With my multi-lingual skills, I can effectively engage with a diverse client base, making communication seamless and fostering trust. I proactively identify opportunities to enhance client satisfaction, offering strategic insights on routes, pricing, and schedules that align with their business goals. By focusing on relationship-building and delivering exceptional service, I aim to not only meet but exceed client expectations, ultimately driving long-term partnerships and expanding P&O Ferries’ market presence. Show less

Jhq Rheindalen - Bfpo 40

As head of department / head chef at NATO’s military base in JHQ BFPO 40, I had the privilege of leading a dedicated team of kitchen staff in my department. Our mission was to provide nourishing meals that met the dietary needs of the military personnel while adhering to strict food safety and hygiene standards.Throughout my tenure, I was proudly attached to 148 (Expeditionary Force Institutes) Sqn RLC, where I demonstrated my expertise in menu planning and recipe development, ensuring… Show more As head of department / head chef at NATO’s military base in JHQ BFPO 40, I had the privilege of leading a dedicated team of kitchen staff in my department. Our mission was to provide nourishing meals that met the dietary needs of the military personnel while adhering to strict food safety and hygiene standards.Throughout my tenure, I was proudly attached to 148 (Expeditionary Force Institutes) Sqn RLC, where I demonstrated my expertise in menu planning and recipe development, ensuring that each dish we served was of the highest quality. Alongside managing inventory and ordering supplies, I took great care in maintaining all kitchen equipment to support seamless operations.My role required strong leadership skills and a deep understanding of culinary arts, enabling me to contribute significantly to the physical and mental wellbeing of the military personnel Headquartered at JHQ ARRC, BOAR, 2 ATAF, NORTHAG, RAFG, BFG, (UKSC (G)) and MND (C). It was an honor to serve those who protect and serve our nation in arms. Show less

Barvaux-Sur-Ourthé, French Region, Belgium

Blankenberge, Flemish Region, Belgium

Antwerp Area, Belgium

Hasselt, Belgium

Ba (Honours), Business Management

Activities and Societies: The Open University Law Society

Diploma Of Education, Nvq Level 2 - Health/Health Care Administration/Management

Diploma Of Education, Nvq Level 3 - Business Administration And Management

Diploma Of Education, Nvq Level 3 - Btec Award In Management

Diploma Hotelschool & Bedrijfsbeheer, Hotelschool

Grafische Opleiding Publiciteit, Publiciteit

Languages, German, Dutch, English, French, Latin And Greek Languages.