Kristofer Billingham
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Kristofer Billingham Email & Phone Number

Service Transition Co-ordinator & Music Promoter at Birmingham City Council
Location: Birmingham, England, United Kingdom 14 work roles 1 school
2 phones found area 792 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Birmingham City Council
Role
Service Transition Co-ordinator & Music Promoter
Location
Birmingham, England, United Kingdom
Company size
6112 employees

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Kristofer Billingham is listed as Service Transition Co-ordinator & Music Promoter at Birmingham City Council, a with 6112 employees, based in Birmingham, England, United Kingdom. AeroLeads shows phone signal with area code 792 and a matched LinkedIn profile for Kristofer Billingham.

Kristofer Billingham previously worked as Service Transition Co-ordinator at Birmingham City Council and Booking Agent (UK) at Lost Island Entertainment. Kristofer Billingham holds Distinction, Btec Business Studies from Lordswood Boys School.

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Email format at Birmingham City Council

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Birmingham City Council

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Profile bio

About Kristofer Billingham

I am a very passionate and driven individual who strives for success and results. I will always go the extra mile to help work colleagues out in any way possible. I believe that Teamwork is the key in delivering a high standard of service to customers on a consistent basis, as well as developing key relationships with other members of staff within the organisation you are working for.**IT**My previous and current roles within Service Birmingham/Capita ICTDS/Birmingham City Council/Leicestershire County Council both highlight the importance and value of Teamwork within their day-to-day duties, in particular my current role as a Problem, Change & Release Analyst; Everyday I have to liaise with members of staff on 2nd and 3rd line support teams, Project Managers etc regarding current Problems, upcoming Projects, Upgrades etc and ensure that these are controlled and communicated out to customers in a professional and timely manner.**MUSIC**Junior Booking Agent: UK Tour Booking Agent for Lost Island EntertainmentEvent Manager: I currently manage a yearly charity gig/event called 'Harmonies & Heartache' which is held at Subside Bar in Birmingham, UKVocalist: In my spare time I provide backing/harmonic vocals to local artists and bands.DJ: I was a resident DJ feature at weekends for Subside Bar in Birmingham in 2018/2019.Reviewer: I used to be an online album/tour reviewer for the Toxic Online and Elite Online magazines.

Listed skills include Music Industry, Music Publishing, Music Analysis, Live Events, and 35 others.

Current workplace

Kristofer Billingham's current company

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Birmingham City Council
Birmingham City Council
Service Transition Co-ordinator & Music Promoter
birmingham, birmingham, united kingdom
Website
birmingham.gov.uk
Employees
6112
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14 roles

Kristofer Billingham work experience

A career timeline built from the work history available for this profile.

Service Transition Co-Ordinator

Current
Birmingham City Council

Birmingham, England, United Kingdom

Feb 2024 - Present

Booking Agent (Uk)

Current
Lost Island Entertainment

Birmingham, West Midlands, United Kingdom

UK Tour Booking Agent for Lost Island Entertainment

Mar 2019 - Present

Dj

Subside Bar

Digbeth, Birmingham

Bringing the best Alternative, Rock and Metal tracks on Friday and Saturday nights at Subside Bar in Digbeth, Birmingham

Apr 2017 - Mar 2018

Music Writer

Elite Online Magazine

Birmingham, United Kingdom

Contributing to the new Music section by writing Album & Gig Reviews and conducting Band Interviews for the Elite Online publication.

Mar 2016 - Dec 2017

Music Editor

Elite Online Magazine

Birmingham, United Kingdom

Co-editing the Music section and looking after the team of writers and photographers for the Elite Online Magazine publication. I will also be dealing with press releases and proof-reading articles submitted for every issue.

May 2017 - Oct 2017

Street Team Member

Fearless Records

Birmingham, United Kingdom

Artist Release & Tour Missions - Promotion Campains Through Social Media (Facebook/Twitter/Instagram)Band Roster includes:PIERCE THE VEILTONIGHT ALIVEOCEANS ATE ALASKATHE SUMMER SET

Feb 2016 - Sep 2017

Music Writer

Toxic Online

Birmingham, United Kingdom

Contributing to the Music section by writing Album & Gig Reviews and conducting Band Interviews for the Toxic Online website.

Jun 2015 - Mar 2016

Street Team Member

Total Uprawr

Birmingham, United Kingdom

Online/Print/Word Of Mouth Promotion for the Total Uprawr alternative club night at The Asylum Venue in Birmingham.Tasks included:Flyering Postering Facebook/Twitter/Instagram promotions

Feb 2015 - Jan 2016

Incident Handler

Service Birmingham

B1/Fort Dunlop

1) Taking calls from customers within Birmingham City Council, the Contact Centre, and Service Birmingham within the agreed 20 second time limit. This is to ensure that the Service Level Agreement target of taking 80% of calls within 20 seconds is met on a monthly basis.2) Identifying and resolving customers computer problems swiftly and efficiently - Making sure First Time Fixes are adhered to, and valid Workarounds are supplied when necessary.3) Reassigning calls to 2nd and 3rd line support teams/Incident Resolution Groups when First Time Fixes or Workarounds are not possible.4) Informing customers of steps taken to a resolution, or reasons for re-assigning a call to 2nd or 3rd line support teams. Giving the customer a understanding of what an Incident Handler does on a day-to-day basis can be very informing and helpful.5) Monitoring open calls for quality checks, updates, re-assignments, investigations made and the resolution details.6) To help other Incident Handlers with call handling/information included/quality check analysis.7) Logging Starters, Leavers and Movers Forms for new members of staff and for making existing account amendments or deletions.8) Processing Password Reset requests, Assystnet and SB Portal calls/queries, Contact Centre CAD Forms and CRM and Voyager Request User Capability Forms on Additional Duties.9) Monitoring Service Desk Outlook Mailboxes (ITHelpline/ServiceBhamIncidentHandlers)10) Monitoring the IH-MASTER and IH-CIA Call Queues - The Master queue shows all open calls assigned to individual Incident Handlers, and the Calls Incorrectly Assigned queue is where calls are passed back to 2nd and 3rd line support teams for incorrect call assignments/poor quality of information obtained.11) Requesting new/existing Model Incidents and updates - Model Incidents are scripts used for Incident Handlers to follow, and it is very important to make sure that these are regularly monitored and updated frequently.

Dec 2010 - Sep 2014

It Apprentice

Zenos It Training

Birmingham, United Kingdom

I achieved the Advanced Apprenticeship in IT Services and Development on the 30th July 2010. This is made up of: Microsoft Certified Desktop Support Technician (MCDST)Microsoft Certified Professional (MCP) Key Skills Level 2Application of Numbers Communication ADITP - Advanced Diploma for IT Practitioners Level 3: Install and Configure ICT Equipment and Operating Systems Customer Support Provision Install, Configure and Upgrade ICT Software Maintain ICT Equipment and Systems ICT Systems Monitoring and Operation Designing and Producing Documents and TemplatesPlan for the Delivery of ICT Support Services and assist in the Acquisition of ICT Systems Install, Configure and Integrate Networked Hardware and Software National Vocational Qualification (NVQ) Level 3: Health and Safety in ICT and Contact Centres Software Installation and Upgrade Develop Personal and Organisational Effectiveness Customer Care Interpersonal and Written Communications Investigating and Defining Requirements Remote Support for Products or Services Technical Advice and Guidance

Mar 2010 - Jul 2010
Team & coworkers

Colleagues at Birmingham City Council

Other employees you can reach at birmingham.gov.uk. View company contacts for 6112 employees →

AD Alison Daly Alison Daly Colleague at Birmingham City CouncilRoyal Sutton Coldfield, England, United Kingdom View → MM Michael Mc Guinness Michael Mc Guinness Colleague at Birmingham City CouncilEngland, United Kingdom View → SR Sara Rawstron Sara Rawstron Colleague at Birmingham City CouncilWest Midlands, England, United Kingdom View → LM Lisa Mynett Lisa Mynett Colleague at Birmingham City CouncilWest Midlands, England, United Kingdom View → CL Christina Lilley-Whyte Christina Lilley-Whyte Colleague at Birmingham City CouncilWest Midlands, England, United Kingdom View → ED Emily Diskin Emily Diskin Colleague at Birmingham City CouncilBirmingham, England, United Kingdom View → JP Jamilla Phillips Jamilla Phillips Colleague at Birmingham City CouncilEngland, United Kingdom View → EP Elle Patterson Elle Patterson Colleague at Birmingham City CouncilWest Midlands, England, United Kingdom View → SG Sean Gannon Sean Gannon Colleague at Birmingham City CouncilSolihull, England, United Kingdom View → NH Nasrine Hussain Pers Erd Nasrine Hussain Pers Erd Colleague at Birmingham City CouncilWest Midlands, England, United Kingdom View →
1 education record

Kristofer Billingham education

  • Lordswood Boys School
    Lordswood Boys School
    Btec Business Studies
FAQ

Frequently asked questions about Kristofer Billingham

Quick answers generated from the profile data available on this page.

What company does Kristofer Billingham work for?

Kristofer Billingham works for Birmingham City Council.

What is Kristofer Billingham's role at Birmingham City Council?

Kristofer Billingham is listed as Service Transition Co-ordinator & Music Promoter at Birmingham City Council.

What is Kristofer Billingham's phone number?

AeroLeads has found 2 phone signal(s) with area code 792 for Kristofer Billingham at Birmingham City Council.

Where is Kristofer Billingham based?

Kristofer Billingham is based in Birmingham, England, United Kingdom while working with Birmingham City Council.

What companies has Kristofer Billingham worked for?

Kristofer Billingham has worked for Birmingham City Council, Lost Island Entertainment, Leicestershire County Council, Capita Local Public Services, and Subside Bar.

Who are Kristofer Billingham's colleagues at Birmingham City Council?

Kristofer Billingham's colleagues at Birmingham City Council include Alison Daly, Michael Mc Guinness, Sara Rawstron, Lisa Mynett, and Christina Lilley-Whyte.

How can I contact Kristofer Billingham?

You can use AeroLeads to view verified contact signals for Kristofer Billingham at Birmingham City Council, including work email, phone, and LinkedIn data when available.

What schools did Kristofer Billingham attend?

Kristofer Billingham holds Distinction, Btec Business Studies from Lordswood Boys School.

What skills is Kristofer Billingham known for?

Kristofer Billingham is listed with skills including Music Industry, Music Publishing, Music Analysis, Live Events, Interviews, Magazines, Creative Writing, and Analytical Writing.

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