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Kristopher Hokanson is listed as Customer Support Specialist (Technical Support and Customer Service) at La Jolla Cove Suites, a company with 13 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Kristopher Hokanson.
Kristopher Hokanson previously worked as Night Auditor and Front Desk Agent at La Jolla Cove Suites and Quality Assurance Specialist at Watchguard Technologies.
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My passion is utilizing my customer service and technical support skills to build strong customer relations. My attention-to-detail, organization, and record keeping skills allow me to ensure every team I work on runs efficiently.I pride myself on using the data collected from customer feedback to improve processes and build stronger customer relationships. I am able to build long-lasting customer relationships by empathetically listening to customers, creating a positive and open channel for communication, and swiftly resolving customer issues.I am currently a Front Desk Agent and Night Auditor at La Jolla Cove Hotel & Suites. In my current role I have become excellent at maintaining attention to detail in a fast-paced setting. During the summer I was responsible for assisting 30+ guests per day in checking in to the hotel while also charging visitors for hourly parking and billing third-party vendors for hotel reservations. Additionally, my responsibilities included inspecting hotel rooms, assisting with special events such as weddings and corporate gatherings. While working as a night auditor it is my responsibility to use excellent attention to detail. I am responsible for logging all daily transactions, performing cash counts, and researching financial projections for the next six months.
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La Jolla, California, United States
Create and audit daily financial reports for accuracy.Audit daily cash deposits and register totals.Audit housekeeping reports.Charge third party vendors for guest check-ins.Assign rooms to guests and accommodate group and individual requests.Answer guest emails.Create reservations for guests via email, phone, and through third-party vendors.Charge rooms.
Seattle, Washington, United States
Work with manufacturers, customers, and technical support team to assess customer returns andnotes.Track ongoing issues and test results.Communicate with Engineering team to find solutions to ongoing issues.Provide excellent service in contact with customers and other departments when evaluating returns.Follow up with manufacturers on devices returned for.
Greater Seattle Area
Provide exceptional customer service to clinical staff fielding questions through multiple channels relating to product technical support, supply orders, and sales inquiries. Proactively ensure customers purchase the correct supplies for the type of device that they own. Advocated for customer quality through rigorous product testing to ensure all products.
Greater Seattle Area
I helped customers in-person and over the phone. I assisted customers in resolving technical issues with their computers, phones, tablets, and TVs. When a device needed to be sent out for repair I would help facilitate the drop-off and pick-up of the device. I kept our log of customer devices waiting to be picked up, including daily reminder calls to.
Other employees you can reach at lajollacove.com. View company contacts for 13 employees →
Christian Gomez
Colleague at La Jolla Cove Suites
Chula Vista, California, United States, United States
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Christopher Eckert
Colleague at La Jolla Cove Suites
La Mesa, California, United States, United States
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Brian Veit
Colleague at La Jolla Cove Suites
San Francisco, California, United States, United States
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Quick answers generated from the profile data available on this page.
Kristopher Hokanson works for La Jolla Cove Suites.
Kristopher Hokanson is listed as Customer Support Specialist (Technical Support and Customer Service) at La Jolla Cove Suites.
Kristopher Hokanson is based in Seattle, Washington, United States while working with La Jolla Cove Suites.
Kristopher Hokanson has worked for La Jolla Cove Suites, Watchguard Technologies, Precision Biometrics, and Geek Squad.
Kristopher Hokanson's colleagues at La Jolla Cove Suites include Christian Gomez, Christopher Eckert, and Brian Veit.
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