Service Industry:-Spearheaded response to industry changes by redesigning commercial kitchen and IT infrastructure, finding new contractors, and retooling customer-server interface to optimize inventory management and sales; resulted in a 20% increase in revenue and retention of staffHealth Tech:-Led stakeholder round table discussions for medical cannabis software startup that led to initial seed funding -Managed strategy team to define user needs and UI to make a case for mass adoption that led to second round funding-Retooled effective mobile UI framework to focus on unique subset of users, increasing organic adoption by 14%

-Successfully initiated and managed multiple multimillion-dollar projects simultaneously across Atlanta and Los Angeles-Demonstrated exceptional skills in procurement and contractor management, successfully overseeing the fabrication and installation of large custom digital signage in compliance with newly-created city regulations-Proactively collaborated with government offices and real estate developers to deliver satisfactory solutions for complex projects-Coordinated with arts organizations to bring vibrant and eye-catching murals to urban centers, enhancing the cityscape and creating a positive impact in the community

-Met with key stakeholders and project champions to define the project and target audience, and learned complex jargon and processes of multiple industries including insurance, finance, and retail-Managed recruiting efforts for national multi-city research initiatives and traveled to targeted locations across the country to conduct in-depth interviews with clients in their offices-Created presentations for key stakeholders that showcased both research findings and strategic recommendations

-Led the successful two-million-dollar renovation project to expand an established membership-based fabrication makerspace, with a team of experts in construction, architecture, design, community development, and user experience-Designed and managed the strategy, construction, and implementation of a co-working startup, achieving 100% office occupancy within the first two months-Conducted heuristic research in 5 states, discovering innovative alternatives to standard procedures-Fostered a welcoming and inclusive environment that brought diverse people together, creating a space that was welcoming to everyone-Worked closely with industry and government stakeholders to resolve project development issues and concerns

-As a manager for a health tech startup, oversaw the rapid expansion of the company from a small office into a spacious 120,000 sq. ft. Class A office space in close collaboration with the internal technology infrastructure team and senior leadership-Successfully managed the construction, design, and staff transition into the new office in Cleveland, OH, ensuring a smooth and seamless process for all employees-Conducted research to initiate changes in the internal user experience, specifically through the implementation of improved lighting, plants, and furniture-Redesigned the flow of the office to create a more engaging community space while still providing sufficient personal space for employees.-Fostered a thriving arts community within the urban corridor by partnering with local artists and art organizations, taking staff on art buying trips to purchase art from regional artists, and supporting the growth of the arts scene in the area

-Converted an abandoned warehouse into a bar, restaurant, and event space in a transitioning neighborhood- Managed all aspects of operations and staff- Created and managed a successful farmer’s market to draw attention to the project- Created and monetized large events including weddings and dance parties that drew 1000’s of people- Promoted the project through interviews on tv, radio, blogs, and newspapers