Kristopher Johnson Email & Phone Number

Tampa, Florida, United States

Entrusted with assuring all IT functions of the organization are properly effective, available, and operationally standardized to provide support of the company’s managed service customer portfolio within the Tampa Bay area and abroad. Responsible for leading a highly technical team of 4 by planning, designing, implementing, and facilitating the technical services of the IT department.• Manager of IT support staff/team that provide support to 40+ small to medium business customers with technology requirements to include Network Support, Help Desk initiatives, Cloud Services, Data Migrations, Hardware and Software standardization, Penetration Testing, and Cybersecurity. • Program Manager for core network installation/remapping and support:o Cristo Rey Tampa High Schoolo Simplicity Holdings, LLCo Lukos, LLC• Provide hardware and software support for 3000+ devices across all companies (Firewalls, Switches, Computers, Printers, Scanners, and VoIPs). This service also includes the full functionality of cloud operations withing Microsoft 365.

(Active Duty – Help Desk Technician)○ Provided technical support monitoring systems associated with the Integrated Network Operating Support Center (INOSC) with such telecommunications services as DHCP pools, SQL servers, DNS server utilities, NAS, SUS upgrades and hot fixes, and Windows updates○ Analyzed network traffic patterns and installing network software fixes and upgrades with Information Assurance (IA) Event Viewer (ANG – Cyber Systems Operator) ○ Managed the Deployable Joint Communications and Control System (DJC2) LAN/WAN systems of United States Southern Command (USSOUTHCOM), monitoring new complex network systems, configured and installed NIPR, SIPR, CENTRIX, JWICS, Commercial network hardware/software, and electronic mail service, Command and Control Personal Computer (C2PC), Windows 2003/NT/XP operating systems○ Network equipment implementations including field installation and routine monitoring, testing, repair and replacement for all network equipment to include Cisco Routers and Switches for NIPR, SIPR, Coalition, and TS Networks

Tampa, Florida, United States

Ensure the optimal performance and operation of business-critical systems, equipment, websites (secure & unsecure), applications, and databases. Constantly assess the capabilities of existing systems and processes while determining goals of identifying improvements on-premise and virtually. Effectively evaluates emerging technologies for suitability with long-term business goals.Service Highlights● Manager of Hawaiian company IT infrastructure back office (Tampa, FL), hosting 3 offsite locations including Huntsville-AL, Oklahoma City-OK, O’ahu-HI ● Lead Program Manager of A/V & VTC Suite installation for South Florida Water Management District’s Emergency Operations Center; $200k installation project● Lead System Technician of VTC Suites for Cybersecurity and Infrastructure Security Agency (DHS-CISA) at the Information Warfare Training Command (IWTC) Corry Station ● Nominee for Armed Forces Communication and Electronics Association (AFCEA) 40 Under 40 Program Award - March 2017

Lakeland, Florida Area

Coordinated delivery of best-practice technical solutions and support to clients using variety of information systems within the financial service industry. Evaluated client’s current systems to conduct feasibility studies for infrastructure improvement and build-out. Effectively communicated with clients both via telephone and site visits to troubleshoot/resolve hardware and software issues to include routine remedial and preventative maintenance.Service Highlights● System administrator for the longest established financial establishment in Florida (1932)● Administrator for IT infrastructure back office (Lakeland, FL) hosting 2 offsite locations including Winter Haven-FL, Viera-FL● Upgraded entire IT infrastructure into new Data Center location (Cologix of Lakeland, Fl). Provide support with new integrated system equipment to include routers, switches, Wi-Fi controllers, firewall, VoIP phones, etc. utilizing VMWare.

Tampa/St. Petersburg, Florida Area

Responsible for maintenance of LAN/WAN network baselines, overseeing integrity of system security, and conducting systemic troubleshooting infrastructure and potential projects. Productively utilized remote access software to identify, resolve, coordinate, and manage permissions and asset requirements abroad. Service Highlights● One of three vital team members of the United States Central Command (USCENTCOM) Embassy Support Communications Office (SCO)● Administrator of user, network, system, software, and virtual services in support of 18 USCENTCOM controlled countries

Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network. Highly communicable skills in effort to communicate highly technical information to both technical and non-technical personnel.Service Highlights● Provided daily system and network administration support for the Joint Worldwide Intelligence Communication Systems (JWICS) to include network, hardware and software configurations, operating system and application software installation, password administration, and database maintenance and development of United States Central Command Defense Intelligence Agency employees.

Provided network services and related technical support for clients to include installation, configuration, maintenance, and repair by analyzing and resolving technical problems in a swift manner.Service Highlights● Responsible for performing system administration and network performance on Global Command and Control System – Joint (GCCS-J) established within Deployable Joint Command and Control package (DJC2) LAN/WAN multi-functional, multi-service network● Developed and implemented configuration management plans to ensure optimization of connectivity between remote maritime sites assigned to United States Transportation Command (USTRANSCOM) throughout the installation Command and Control Personal Computer platform (C2PC) while making accurate assessments of combat operations

Network Technician managed the DJC2 LAN/WAN systems, monitoring new complex network systems, configuring and installing network hardware/software, and maintaining LAN operations; to include NIPRNet and SIPRNet data communications networks, secure and unsecure Internet access as well as electronic mail service, systems troubleshooting on the Command and Control Personal Computer (C2PC), Windows 2003/NT/XP operating systems.My duties include providing Global Combat Support Systems (GCSS) and Joint Force Commanders (JFCs) a mission critical, integrated family of systems with which to plan, control, coordinate, execute, and assess operations. I was responsible for monitoring DJC2 network services through configuration management tools Cisco Call Manager (CCM), Putty, Solar Winds, WhatsUP Gold, HP Openview, Configuration Enterprise Manager (CEM), and Cisco Adaptive Security Device Manager (Cisco ASDM). Other duties are to configure and maintains routers, switches, and hubs used to monitor TCP/IP networks, establish curriculum to update and modify information as needed for system requirements, and implementing updates and patches within Deployment Console of the Network Area Storage (NAS) of all network services using VMWare utility. As the “military assigned” network administrator, I was responsible for inventorying, accounting, and transporting to/from a secured safe for each system’s network suite (5 networks) including 12 SAN drives, 12 NAS drives, and 60 laptop hard drives.

Education record

Education record