Kristopher Johnson Email & Phone Number

Tampa, Florida, United States

• Entrusted with assuring all IT functions of the organization are properly effective, available, and operationally standardized to provide support of the company’s managed service customer portfolio within the Tampa Bay.
• Manager of IT support staff/team that provide support to 40+ small to medium business customers with technology requirements to include Network Support, Help Desk initiatives, Cloud Services, Data Migrations, Hardware.
• Program Manager for core network installation/remapping and support:o Cristo Rey Tampa High Schoolo Simplicity Holdings, LLCo Lukos, LLC
• Provide hardware and software support for 3000+ devices across all companies (Firewalls, Switches, Computers, Printers, Scanners, and VoIPs). This service also includes the full functionality of cloud operations.

(Active Duty – Help Desk Technician)○ Provided technical support monitoring systems associated with the Integrated Network Operating Support Center (INOSC) with such telecommunications services as DHCP pools, SQL servers, DNS server utilities, NAS, SUS upgrades and hot fixes, and Windows updates○ Analyzed network traffic patterns and installing network.

Tampa, Florida, United States

• Ensure the optimal performance and operation of business-critical systems, equipment, websites (secure & unsecure), applications, and databases. Constantly assess the capabilities of existing systems and processes.
• Manager of Hawaiian company IT infrastructure back office (Tampa, FL), hosting 3 offsite locations including Huntsville-AL, Oklahoma City-OK, O’ahu-HI
• Lead Program Manager of A/V & VTC Suite installation for South Florida Water Management District’s Emergency Operations Center; $200k installation project
• Lead System Technician of VTC Suites for Cybersecurity and Infrastructure Security Agency (DHS-CISA) at the Information Warfare Training Command (IWTC) Corry Station
• Nominee for Armed Forces Communication and Electronics Association (AFCEA) 40 Under 40 Program Award - March 2017

Lakeland, Florida Area

• Coordinated delivery of best-practice technical solutions and support to clients using variety of information systems within the financial service industry. Evaluated client’s current systems to conduct feasibility.
• System administrator for the longest established financial establishment in Florida (1932)
• Administrator for IT infrastructure back office (Lakeland, FL) hosting 2 offsite locations including Winter Haven-FL, Viera-FL
• Upgraded entire IT infrastructure into new Data Center location (Cologix of Lakeland, Fl). Provide support with new integrated system equipment to include routers, switches, Wi-Fi controllers, firewall, VoIP phones.

Tampa/St. Petersburg, Florida Area

• Responsible for maintenance of LAN/WAN network baselines, overseeing integrity of system security, and conducting systemic troubleshooting infrastructure and potential projects. Productively utilized remote access.
• One of three vital team members of the United States Central Command (USCENTCOM) Embassy Support Communications Office (SCO)
• Administrator of user, network, system, software, and virtual services in support of 18 USCENTCOM controlled countries

• Perform desktop installation, basic cabling, network monitoring, and troubleshooting of the network and systems residing on the network. Highly communicable skills in effort to communicate highly technical information.
• Provided daily system and network administration support for the Joint Worldwide Intelligence Communication Systems (JWICS) to include network, hardware and software configurations, operating system and application.

• Provided network services and related technical support for clients to include installation, configuration, maintenance, and repair by analyzing and resolving technical problems in a swift manner.Service Highlights
• Responsible for performing system administration and network performance on Global Command and Control System – Joint (GCCS-J) established within Deployable Joint Command and Control package (DJC2) LAN/WAN.
• Developed and implemented configuration management plans to ensure optimization of connectivity between remote maritime sites assigned to United States Transportation Command (USTRANSCOM) throughout the installation.

Network Technician managed the DJC2 LAN/WAN systems, monitoring new complex network systems, configuring and installing network hardware/software, and maintaining LAN operations; to include NIPRNet and SIPRNet data communications networks, secure and unsecure Internet access as well as electronic mail service, systems troubleshooting on the Command and.

Education record

Education record