Kristopher King Email and Phone Number

• Accountable for the direct leadership of the Risk and Compliance Project management office • Responsible for the delivery of portfolio of regulatory and oversight project across the Personal Investor organization. • Accountable for creating and maintaining relationships with senior stakeholders to ensure project objectives and success criteria are clear.• Accountable for the management and development of PMO crew members within the Vanguard Management System. • Accountable for the development of team and crew objectives and key results in alignment with departmental imperatives. • Relied upon for active project problem solving and impediment management. • Responsible for the cross departmental relationship building. • Responsible for the leadership of the PM Connect program.

Responsible for the coordination and delivery of digital product team agenda for Small Business Bank Responsible for direct and indirect leadership of small to large teams across product and technology teamsResponsible for leading moderate to large complex projects and programs and providing strategic direction to projects, peers, and project partnersLiable for ensuring all projects meet regulatory compliance, fraud, legal and cyber security requirements with supporting documentation Responsible for building product operations infrastructure and business continuity plans Responsible for the development and execution of strategic communication plans across multi-line of business Responsible for the development of associate readiness strategies for new product launches Accountable for providing project and portfolio updates to senior leadership teams and key Capital One partners

Responsible for the development, planning and execution retail bank planning strategy Led integrated planning strategy across Capital One Bank branches, cafes and marketing teamsAccountable for agile transformation across Capital one retail bank branch, café, operations, marketing and real estate teamResponsible for team leadership and associate development of agile behaviors, skills and processesResponsible for strategic delivery of both physical and digital productsLed project teams in defining project intent, scope, timelines and team responsibilitiesLed strategic efficacy and communication planningLed team collaborations to create test plan, learning agenda and continuous improvement of new and existing productsRelied upon to successfully delivery of scale for high profile project and services to Capital One customersResponsible for project and new product well management to include all risk assessments, legal, compliance and regulatory review Known for strong collaboration skills when defining a business problem and new project intentPoint of contact and relation management of third-party agencies, vendors and internal Capital One partnersResponsible for project sharing project outcomes, insights and risks to senior leadership and across Capital One partners Successful projects include: Capital One Money Coaching, Café Stories, Scale of in Café Digital experience across 350+ retail locations, Café Cohesive Customer Experience Project, Agile Acceleration

Responsible for:10 full time employees, including staff training and development.Successful Market launch of Capital One Cafe and Customer Experince in the Boston Market.Leadership of new and existing account sales.Community liaison and business development management Direct Management all vendors and negotiations for the Capital One 360 cafe.Full profit and loss responsibility.

Responsible for 10 full time employees, including staff training and development.Direct Managment all vendors and negotiations for the Chicago ING Direct cafe.Leadership of new and existing account sales.Community liaison and management.Full profit and loss responsibility.