Development and implementation of an ISO 17025 based quality management system including documentation, designing and implementing management systems; Document control, internal auditing, validity of results activities, calibration schedules, proficiency testing, technical records, complaints, non conforming work, non conforming work and competency requirements.Responsible for operating, maintaining, calibration, reagent preparation and inventory for various scientific equipment. Performs various assays daily and as needed.

Coca Cola, Brown Deer, WI Mar. 2016- PresentQA/QC Laboratory Technician Performed total quality assurance and quality control for three different beverage lines.Performed series of up to ten tests on finished goods to ensure product met quality specification.Detailed record keeping on electronic and paper quality systems.Received a variety of raw materials and recorded receipt on quality management system.Adjusted blending system with Operational Control Software to ensure product met specifications.Syrup batching, testing and record keepingLead on lab supplies managementLead on FEFO for raw materials and concentrate for syrup batching.

Performed a wide variety of tasks related to Quality Assurance and customer complaint issues for starter cultures, probiotics, and antioxidants. Worked with a small team in both personal and coordinated projects. Managed COA profiles, Spec sheet profiles and creation, label management and other mass changes and projects. Issued affidavits, statements, manufacturing declarations and certificates related to the products to customers. Handled SAP tractability including SAP material master creation/maintenance. Answered customer questions and product/plant questionnaires. Validated raw materials and lead the approval procedure. Managed Kosher and halal certification and related documentation maintenance.

Using a variety of equipment, tested batches of many types of food product. Preformed regular line audits for accurate and good packaging. Monitored critical control points for each product per shift. Worked in a team of three to ensure food safety and food quality. Prepared paperwork daily using Microsoft Excel for several products each day. Worked with operators to ensure a variety of customer specifications were being followed. Worked with the production Supervisor to correct any issues with the product or packaging.

Tested media, enzymes and bacteria cultures for microbiological contaminates. Followed GLPs and AOAC testing standards: accurate result logging and organization is critical. Proficient in making a variety of media used in micro testing. Worked effectively with a small team and individually with little supervision to return accurate results in a timely manner. Worked with people from all levels from operators to Head of the DSM Food Specialties Business unit Quality Manager to resolve issues and improve results. Completed SAP QM training. Updated, improved and developed new SOPs.

Provided End user support including software, hardware and networking support.