Kristopher Martin Email & Phone Number

Assist Microsoft's customers with resolving issues related to implementing Azure virtual networks, security, load balancing, layer 7 and hybrid connectivity scenarios.

Fargo, North Dakota

Assist support engineers with direction on difficult and/or complex cases, assist with training support engineers on new Azure Networking features and help to ensure cases are handled according to procedure.

Fargo, North Dakota

Assist customers with troubleshooting and resolving networking related issues in Azure, handle escalations and complex cases that require additional technical expertise or customer service skills. Assist others with direction on their cases and create documentation to help provide direction for certain situations as well.

Fargo, North Dakota

Providing support for new features for various products. Specializing in support for AKS/Kubernetes and associated technologies Azure Container Instance and Azure Container Registry. Assist others with direction on cases especially those with networking-related issues.

Fargo, North Dakota

Assist customers with troubleshooting Windows networking issues in their environment, handle escalations and assist others with direction on their cases.

Work as part of a team that deploys code changes to servers with various roles through release cycle (DIT,SIT,UAT,Pre-production and Production). Troubleshoot issues on servers that arise as changes are rolled out. Build out new servers with various roles. Update documentation as necessary when processes change.I was selected to be a part of a large.

Worked as tier 2 of helpdesk operations troubleshooting client/server and security issues for small to medium sized clients. Take on issues escalated from tier 1. Dealt with backup issues for all of our clients.

Assist Microsoft's customers with the planning, deployment, configuration and troubleshooting of Microsoft's SharePoint Server product and its dependent technologies.Selected Contributions:Assist the team in exceeding goals for customer satisfaction by consistently providing excellent support and going above and beyond my job duties to ensure that the.

Assist the Network Administrator with the installation and troubleshooting of computers, printers and networking. This job was a part-time secondary job until 6/2007Selected Contributions:Worked independently to install, configure and troubleshoot computer and network related equipment in five different sites in the Fargo-Moorhead area.

Ensured that all computers in the labs at South High School were in working condition. Installed new educational software on the lab computers. Assist in troubleshooting issues related to computers and networking at South High School. Selected Contributions:Minimized the number of calls made to the helpdesk from South High School by troubleshooting issues.

Configure and install Cisco networking equipment. Document changes to the network equipment. Install, configure and troubleshoot computers, printers and network equipment.Selected Contributions:Planned and deployed a fiber backbone from the main office to all the schools in the district using Cisco equipment. Planned what equipment needed to be purchased..