Kristopher Phillips Email & Phone Number

Father, Uncle, Husband, and "Do-er of all things" when it comes to technology. I often fit well into roles where I have to deal with a lot of different technologies and solve unique problems that don't take a "cookie cutter" approach to solving the issue like just buying something pre-made and making it work (although there are times and places for that). I will not thrive being told that I deal with one technology and one technology only for the rest of my days. I've often been put into roles where I was the Jack-of-All-Trades and succeeded well in this type of role. I also thrive under a tight budget and minimal resources where a solution has to be made with very little. If that means I have to make it myself, I'm not afraid to get my hands dirty with scripting or coding, if needed, and even if it's beyond my scope of skills and something I need to learn. If I can download a PDF copy of the National Electric Code and rewire my house in a way that impresses a certified electrician and passes inspection with little prior knowledge, I will give it my all in solving whatever technical problem is thrown my way and I'll do it with a well documented result to avoid becoming a single point of failure. I believe in making sure that anything and everything is documented for the continuity of the business if something happens to me.Additionally, I am practical to the max. I won't just make a solution to make it or for the fun of it. If there is something better and more cost-effective than something I could make that has outside support behind it to eliminate knowledge rot, I'm all for it. However, I also recognize that many times organizations are stuck with resources that force them to adapt their processes to the provided resource rather than the other way around. If I see a problem in a process, ask "why do we do it this way", and the answer is "because we've always done it that way", I won't rest until that process is improved to make everyone's lives better, if I can. Finally, I believe that everyone deserves a good customer experience. I've worked with customers of products I've supported, fellow employees, and more and I think it's important that professional and helpful communication always be at the forefront of IT. There is a lot of "awkward IT guy syndrome" out there that I hope to transcend by being personable and relatable, while still having the knowledge and skills needed.

Listed skills include Troubleshooting, Active Directory, Windows Server, Network Administration, and 32 others.