Kristopher Reeves Email & Phone Number

Nashville, Tennessee, United States

Led software and implementation initiatives, installing, upgrading, and training users on various dental practice management systems.Connected imaging devices and x-ray equipment to networked servers, workstations, and cloud-based databases.Created training documentation and conducted on-site and remote training for numerous dental practices and hundreds of employees.Managed corporate training systems and provided troubleshooting for software-based tickets.

Nashville, Tennessee, United States

Provided IT support for corporate employees and remote dentistry offices across the U.S.Supported the expansion from 50 to 250 offices in under a year.Selected as a pioneer trainer for the clinical systems team based on excellent performance.

Switzerland

Supported corporate employees and banking customers with software, web, and administrative troubleshooting. Resolved thousands of file sharing, networking, and application tickets. Six month contract.

Fort Campbell North, Kentucky, United States

Offered Tier 2 help desk and desktop support for the U.S. Army at Ft. Campbell, supporting over 20,000 end users.Supported various Windows operating systems and mobile devices, and assisted in transitions and projects as Jr. Systems Administrator.

United States

Installed, configured, upgraded, and supported proprietary sequencing and manufacturing software for automotive OEMs and part manufacturing plants.Coordinated implementation and training between plant management, technicians, IT, and factory workers.Utilized SQL queries for troubleshooting database errors.

Computer And Information Sciences And Support Services, 3.6 Gpa

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

Chinese Studies, 4.0