Kristopher Ross Email & Phone Number

Cypress, California, United States

• Managing the trade compliance program, both import and export, for OK International across the company’s international sites in the U.S., China, and the United Kingdom. Responsibilities include managing the company relationship with our customs brokers, working with our brokers to handle import and export obstacles, approving compliance screenings of customers, document retention, monthly trainings on trade issues for our staff, auditing, corporate risk assessment, readying the company for… Show more • Managing the trade compliance program, both import and export, for OK International across the company’s international sites in the U.S., China, and the United Kingdom. Responsibilities include managing the company relationship with our customs brokers, working with our brokers to handle import and export obstacles, approving compliance screenings of customers, document retention, monthly trainings on trade issues for our staff, auditing, corporate risk assessment, readying the company for changing regulations in our export markets, spearheading our Duty Drawback team project, drafting Section 301 tariff exclusion comment submissions to USTR, and HTS classification of our EAR99 products. Show less

Los Angeles Metropolitan Area

• Short term contract to assist with HTS classification, tracking shipments, researching new Customs Brokers, data analysis of entries, researching the Uyghur Forced Labor Prevention Act and its customs’ implementation, and running reports on ACE.

San Diego, California, United States

• International trade compliance analyst spearheading our solicitation campaign of reaching out to our suppliers for USMCA certificates and validating certificates as maintaining the minimum requirements designated by U.S. Customs. • Learned Amber Road’s E2O Trade Automation software while assisting with its testing and implementation into our USMCA and Country of Origin supplier certificate solicitation process.

San Diego, California

• Wrote reports for client importers on Harmonized Tariff Schedule classifications of products, qualification of products for free trade agreements, and qualification of imports at their First Sale for Export values. • Helped spearhead the Section 301 Command Center team within KPMG’s greater International Trade and Customs team, contributed to firm wide knowledge management of Section 301 tariff processes, and wrote client applications to USTR for exclusions from Section 301 tariffs.

Washington D.C.

• Assisted lawyers in coordinating U.S. Government (USG) responses to countervailing duties (CVD) investigations by China and Peru, including working on USG CVD questionnaire responses. Managed exhibit databases. Worked with U.S. Department of Agriculture to complete CVD Questionnaires. • Assisted lawyers with Section 301 actions on China. Analyzed tariff product exclusion requests and posted public comments on the Federal Docket Management System (FDMS). Prepared briefs and researched… Show more • Assisted lawyers in coordinating U.S. Government (USG) responses to countervailing duties (CVD) investigations by China and Peru, including working on USG CVD questionnaire responses. Managed exhibit databases. Worked with U.S. Department of Agriculture to complete CVD Questionnaires. • Assisted lawyers with Section 301 actions on China. Analyzed tariff product exclusion requests and posted public comments on the Federal Docket Management System (FDMS). Prepared briefs and researched foreign trade policies. Show less

Washington, D.C.

• Prepared international trade policy briefings, speeches, and articles. Researched trade policy changes

Washington, D.C.

• Researched trade policy issues, updated country data, and attended and reported on trade conferences. • Drafted reports related to trade policy.

Consistently 1st in membership sales each month and regularly commended for great customer relations, insightful input during team meetings, and for outperforming other individuals, leading to a raise in January 2014 based on merits and accomplishmentsWorked on member retention and finding ways to keep members who were thinking of cancelling membershipsHandled membership billing and other general business operationsHelped fundraise for YMCA non-profit campaigns geared towards… Show more Consistently 1st in membership sales each month and regularly commended for great customer relations, insightful input during team meetings, and for outperforming other individuals, leading to a raise in January 2014 based on merits and accomplishmentsWorked on member retention and finding ways to keep members who were thinking of cancelling membershipsHandled membership billing and other general business operationsHelped fundraise for YMCA non-profit campaigns geared towards helping those with cancer and Parkinson’s DiseaseTrained new hires in computer systems and proceduresAssisted with fire safety drills and evacuationsPlaced outbound phone calls and email correspondence to members and performed general customer serviceRegularly opened and/or closed the branch. Show less

Provided top notch customer service while assisting clients with their banking issues and problems, consistently receiving perfect or near-perfect rankings on customer surveys.Assisted in reducing customer complaints at the bank by leveraging bank products and discretionary ability to waive fees or express ship bank products so as to strengthen customer relationships with the bank and maintain customer loyalty. in person and outbound calling sales experienceAssisted in supervising… Show more Provided top notch customer service while assisting clients with their banking issues and problems, consistently receiving perfect or near-perfect rankings on customer surveys.Assisted in reducing customer complaints at the bank by leveraging bank products and discretionary ability to waive fees or express ship bank products so as to strengthen customer relationships with the bank and maintain customer loyalty. in person and outbound calling sales experienceAssisted in supervising the bank tellers by providing approvals on transactions typically reviewed by the management teamCoached younger, inexperienced colleagues to help them improve their performanceDaily responsibilities included, but were not limited to, opening new bank accounts, closing bank accounts, ordering new checks, ordering new check cards and credit cards, reporting lost or stolen check cards and credit cards, investigating back office banking issues, resolving customer complaints, outbound sales calls, international wires, and following up with existing clients. Show less

Aided City National Bank in preventing a significant loss by detecting fraudulent foreign currencyConsistently commended for providing professional and personalized customer service to high net-worth individuals and successful businesses alike.Set up and improved systems and processes while on loan to City National Bank’s Glendale BranchTrained 3 new colleagues into becoming productive employees as well as mentored other colleaguesGreat analysis of foreign currencies to find… Show more Aided City National Bank in preventing a significant loss by detecting fraudulent foreign currencyConsistently commended for providing professional and personalized customer service to high net-worth individuals and successful businesses alike.Set up and improved systems and processes while on loan to City National Bank’s Glendale BranchTrained 3 new colleagues into becoming productive employees as well as mentored other colleaguesGreat analysis of foreign currencies to find out where obscure currencies were fromManaged colleague work schedules and lent valuable insight to challenging client and colleague inquiriesConsistently was in the top 20% of office peers in cross-selling bank products to clientsPossessed superior knowledge of various institutional products and services, and of bank policies, procedures, and regulations.Daily responsibilities included, but were not limited to, check cashing, deposits, wire transfers, stop payments, federal tax payments, foreign exchange, and selling and cashing savings bonds, traveler’s checks, and cashier’s checks. Assisted in reducing customer complaints by leveraging bank products and interpersonal relationships with other bank departments to resolve issues and concerns.Occasionally fixed office equipment such as faxes and printerrs Show less

Master Of Arts - Ma, International Trade And Investment Policy

International Relations And Affairs

Bachelor Of Arts (B.A.), Economics