Kristopher Rourke Email & Phone Number

Orlando, Fl, Us

Celebration, Florida, United States

Niskayuna, New York, United States

• Managed operations for two multifamily housing complexes averaging 2.4-million-dollars in annual income. • Administered and coordinated collection procedures, collected rents and followed up with delinquencies.• Reviewed and ensured accuracy of accounts payables.• Made strategic changes to increase income, decrease expenses and grow net operating income.• Developed and implemented resident retention strategies, including aggressive lease renewal program.• Prepared and tracked work orders in applicable system.• Ensured leasing and rented accounting month end reconciliation, security deposit, delinquent and prepaid.• Reviewed and coded property invoices for payment and approval.• Monitored tenant leases for expiration and prepared renewal.• Created positive and supportive environment for staff, residents, visitors and property associates.• Handled tenant requests and dispatched work orders.• Demonstrated and leased apartments to prospective residents.• Performed regular property inspections for cleanliness, curb appeal.• Prepared monthly progress reports and action plans.

Schenectady, New York, United States

• Managed operations for three properties including apartment units, Short term rental and commercial spaces. • Hired and onboarded new staff to company standards.• Headed up marketing and promotions of all properties.• Oversaw all renovations and construction projects to completion.• Managed Construction, Engineering and Project Managers for Operations Department.• Reviewed and coded property invoices for payment and approval.• Managed staff of 20, including performance management and talent development.• Developed and implemented annual marketing plan to maximize occupancy.• Managed all communities to achieve financial and operational targets.• Performed on call responsibilities for maintenance emergencies.• Managed employee performance and quality of team's work.• Maintained building systems and supervised all repairs.• Supervised property maintenance functions including scheduling, purchasing, service response and turnover procedures.• Maintained favorable relationship with clients, producers and employees.• Developed and implemented systems to maximize property revenue and to control operating expenses.• Managed all aspects of subcontracts, including change orders and work schedule.

Lake George, New York, United States

• Planned and executed all events for the company including weddings, social events, corporate meetings and fundraisers.• Responsible for all billing and client accounts for sales office.• In charge of all function and concept designs, setups, and banquet staff.• Held daily manager meetings with all department heads within the property.• Initiated new menu concepts and function styles for F&B and sales office.• Coordinated all tour group events including schools, corporate and non-profit organizations. • Executed seasonal events planned by Marketing team.• Maintained good rapport and timely communication with outside contacts.• Performed administrative duties, including reports, filing and processing purchase orders.• Created event information and managed communication to successfully carry out events.• Managed diverse range of corporate events with concentration in sponsorships and conferences.• Created and maintained collaborative customer documentation.

Bachelor'S Degree, Hospitality Administration/Management, 3.95

Associate Of Arts And Sciences - Aas, Business Administration And Management, General, 3.6

Activities and Societies: Alpha Sigma Phi