• Directed the integration between OpenSesame and Absorb LMS to streamline the process of downloading and uploading training content, ensuring smooth and efficient educational delivery.• Generated detailed progress reports and automated reporting schedules, highlighting proficiency in data analysis and reporting systems.• Developed training materials and managed learning management systems, ensuring efficient educational delivery.• Partnered with academic institutions and consulting firms to design a high-potential employee development program, fostering strong collaborative relationships.

• Partnered with senior leadership and subject matter experts to design and implement training solutions.• Managed compliance and performance reports, ensuring adherence to organizational and regulatory standards.• Designed and executed comprehensive surveys using SurveyMonkey and Microsoft Forms to collect feedback from employees and stakeholders, reflecting the role’s requirement for post-activity evaluations and continuous improvement of programs.• Planned and coordinated informational sessions with high participation, demonstrating event-planning and stakeholder management skills.

• Orchestrated onboarding and orientation processes for new hires across multiple departments, showcasing expertise in creating smooth transitions for incoming trainees.. • Spearheaded compliance-based leadership training, aligning with California labor laws and organizational policies.• Organized quarterly retreats and delivered training on communication, resulting in a 20% increase in engagement. Developed and delivered training on effective communication and handling difficult conversations, as result of employee engagement scores. Facilitated focus groups and gap analysis activity to listen to employee concerns and find solutions that help enhance the company culture.• Developed and managed online training systems, focusing on continuous improvement of educational resources.• Collaborated with cross-functional teams to incorporate survey feedback into decision-making processes, leading to more informed business strategies and initiatives.

• Implemented university outreach programs and attended career fairs and campus events. Maintained and developed strong relationships with university and academic institutions interested in clinical and non-clinical internship and fellowship placements with AltaMed.• Managed the early careers programs. Assessed and reported the intern satisfaction and learning effectiveness survey, and established 81% conversion from intern to full-time hire. Accountable for workforce planning; developed pipeline of early career talent.• Managed onboarding processes for over 350 interns annually, ensuring compliance with program and institutional requirements.• Collaborated with Cal State LA to place and onboard nursing students, ensuring alignment with program needs. Led to implementation of the NEPQR program and partnership with Cal State LA.• Assisted with the execution and renewal of teaching institution agreements.• Executed change plans to successfully implement Monday.com, a CRM, program & data management system. Played an integral role in automating the internship and fellowship on-boarding process and program metrics dashboard, increased production by 85%.• Assisted program supervisor conducting 1 on 1 sessions with interns, providing coaching and escalation of issues as needed.• Coordinated professional development workshops and seminars for program participants, demonstrating strong organizational and event-planning skills.• Led survey deployment to measure learning outcomes and satisfaction, producing actionable reports to improve program effectiveness.• Collaborated with university and corporate partners to ensure alignment with program needs and regulatory standards.• Facilitated orientation programs, maintaining high satisfaction ratings among new trainees.• Developed and maintained databases to track program participants, activities, and outcomes.

• Enhanced HR procedures and workflows, conducted data analysis, and delivered training for HR systems integration.• Provided administrative support, such as drafting correspondence, preparing reports, and managing documentation.• Managed HRIS and provided administrative support to the HR department, ensuring data accuracy and system functionality.

• Conducted a needs analysis survey to identify the root problem and determine recommendations for the implementation of a leadership orientation program.• Collaborated with a Fortune 500 company to develop a comprehensive first-time manager training program.• Designed learning objectives focused on leadership engagement strategies, effective communication, and staff development tools for the first-time manager training.• Developed an instructional flow and PowerPoint deck, highlighting key talking points and engagement elements to enhance the training experience.• Led a train-the-trainer session to guide leaders through the first-time manager training, ensuring effective delivery to newly hired and promoted managers.

• Conducted research and data analysis to assess LGBTQ+ employee needs and trends, providing recommendations for improvement.• Facilitated cultural competency and diversity training sessions to promote inclusion and understanding among team members.• Built relationships with multicultural communities and facilitated group discussions on issues of diversity and differences.• Developed a comprehensive framework inspired by Maslow's Hierarchy of Needs, specifically tailored for LGBTQ+ individual contributors. This framework informed equal opportunity best practices within the workforce strategy and Human Resources processes.• Presented findings and research on LGBTQ+ inclusion to an executive leadership panel, advocating for organizational change.

• Collaborated in the development of an action plan to address business development and growth needs for a start-up organization.• Established a strong company culture by creating a logo, mission, vision, and core values system to align the entire enterprise.• Designed and implemented a recruiting and onboarding process, including workflows, interview guides, and process maps.• Introduced stakeholders to data management practices to effectively track recruitment, onboarding, and active staff management.• Developed a performance management tool to assess staff performance through experience surveys, resulting in a 5% increase in referrals to other companies.• Created communication materials to effectively communicate key aspects, business impacts, and rationale for change during organizational transitions.

• Trained and oversaw new hire food service workers on food safety and preparation, and influenced new hires on being complaisant with the policies and procedures at the resort.• Engaged in Pride events and demonstrated ability to impact guest experience by creating a safe and inclusive environment and understanding LGBTQ+ jargon and culture.• Exemplified ability to communicate with 1,000+ Spanish speaking guests and provide translation services at the resort to minimize risk, de-escalate conflict, and ensure a seamless guest experience.• Communicated with 1,000+ guests from all regions of the world and provided guest services to minimize risk, de-escalate conflict, and ensure a seamless guest experience.