Computer Technical Specialist
Current- Performed hardware and software troubleshooting, diagnosing and resolving technical issues for XXnumber of clients
- Installed, configured, and maintained computer systems, networks, printers, and other peripherals
- Collaborated with team members to develop efficient solutions for complex technical problems
- Conducted regular system backups to safeguard data integrity and facilitate disaster recoveryprocedures
- Upgraded hardware components such as RAM modules or hard drives to improve system performance
- Documented all repairs performed on computers or related devices for future reference purposes