-Provide monthly reports through existing Customer Relation Management Platform (Honesti digital support portal)-Innovate, implement new business development plans and engage in proactive marketing strategies.-Identifying new business opportunities to enhance service delivery-Ability to initiate and develop relationships, via phone, web and face to face-Provide high level and detailed advice to senior staff and others on how best to achieve business objectives and contribute to innovation and continuous improvement towards establishing best practice and strategic direction for the team-Ability to overcome common objections and think creatively about solutions

-Reconciliation of Bulk Fuel and Lubricant deliveries including processing stock receipts and customer invoices-Actively pursue outstanding trips/deliveries to ensure timely processing-Active involvement in the preparation of manual trip paperwork (as required) including delivery dockets and transfer orders.Investigate, resolve and correct errors including: -Bulk fuel stock reconciliation errors as identified by Fuel Reconciliation officers-Stock purchase processing errors as identified by Vendor Reconcilers-Active involvement in end of month to ensure end of month tasks are completed within finance guidelinesePuma: -Manage the Epuma Order Intake Entry (OIE) table and correct any errors-Maintain and update Sales Force and WinDMS Customer database

-Build operational systems and processes based on best practices to improve overall organisational effectiveness. -Ensure that all tasks are accurately recorded in project management software and completed by required team members in a cost effective and timely manner while meeting all specifications and quality requirements.-Arranged all aspects of importing inventory from manufacturer in China into the US. -Handled calendar scheduling and a variety of delegate tasks from senior managers.Achievements:-Reduced average inventory transit time by 6 days (35 days down to 29 days) through a combination of process flow redesign and vendor relationship building, resulting in a working capital improvement of approximately $180,000 per year. -Introduced the use and integration of two key pieces of software (Slack and Asana) that improved organisational communication and project management coordination. This led to improved efficiency and accuracy of records as well as speed of implementation of other projects.

-Maintaining a focus on the project coordination of education and training product development.-Liaise with trainers in relation to qualifications.-Ability to self-manage and prioritise work within tight timelines.-Development of programs for international and domestic students.-Identify products which require supporting material development and collection from the central product matrix. -Provide reports to management on gaps and risks with supporting documentation.Achievements:-Created seven “core” training subjects and fifteen “sub-core” training subjects. Conducted interviews with subject matter experts and practitioners, conducted in depth topic research and synthesised into a subject curriculum. -Completed a time sensitive curriculum redesign in three weeks vs the average six week time-frame by batching interviews and leveraging prior course frameworks.

-Providing asset management to public schools around the state-Carefully map each facility and label them to align with your OneSchool facility codes-Composed QLD Fire and Rescue recognised fire evacuation mapsAchievements:-Helped 75+ schools across the state better allocate their funding resulting in an average saving of $5,000 per school (resulting in a statewide savings of approximately $450,000+ per year).-Developed trusting relationships with leaders in the QLD education system which ensured successful outcomes for the State budget as well a customer retention. -Helped expand the services offered by Forsyth Business Solutions to include ancillary item sales and management (i.e. stationary and paper ordering and supply level management) for all client schools statewide. This resulted in an increase in annual fees of approximately $85,000.

-Administrative support services to the Deputy Premier and Treasurer and the senior management group of the Office of the Deputy Premier and Treasurer, and assist in a range of human resource and corporate activities. -Operate with substantial autonomy and to communicate efficiently and effectively with senior officers within the Office of the Deputy Premier and Treasurer, other government departments, consumer and industry representatives.-Provide confidential secretarial and administrative support services to the Deputy Premier, including maintaining an executive diary, organising meetings including generating agendas and meeting papers and preparing a range of correspondence.-Establish, review and maintain effective office record keeping systems for the management of confidential documents, papers, internal correspondence and reports.