AeroLeads people directory · profile
Kristopher Thomas Email & Phone Number
Senior Technical Support Engineer
at
Cockroach Labs
1 work email found
@automic.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support Engineer
Location
Bothell, Washington, United States
Who is Kristopher Thomas? Overview
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Quick answer
Kristopher Thomas is listed as Senior Technical Support Engineer at Cockroach Labs, based in Bothell, Washington, United States. AeroLeads shows a work email signal at automic.com and a matched LinkedIn profile for Kristopher Thomas.
Kristopher Thomas previously worked as Principal Support Engineer at Broadcom Software. Kristopher Thomas holds Bachelors Of Arts In Business Administration, Management Information Systems from Washington State University.
Company email context
Email format at Cockroach Labs
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{first}.{last}@automic.com
86% confidence
AeroLeads found 1 current-domain work email signal for Kristopher Thomas. Compare company email patterns before reaching out.
Profile bio
About Kristopher Thomas
As a Principal Support Engineer, I enjoy delivering high-quality technical assistance that bridges the gap between complex technology and user-friendly solutions. With 16 years of experience in troubleshooting, customer support, and system optimization, I am passionate about helping clients solve technical challenges, increase productivity, and maximize the value of their technology investments.My expertise spans a broad range of software technologies with a focus on workload automation. I thrive in fast-paced environments where I can leverage my strong problem-solving skills, keen attention to detail, and clear communication abilities to resolve issues quickly and efficiently. My approach is customer-first, ensuring every interaction is positive, respectful, and tailored to meet unique user needs.Key strengths include:• Diagnosing and resolving technical issues with accuracy and efficiency• Communicating complex solutions in simple terms• Collaborating with cross-functional teams to improve service quality• Hands on experience with Windows, Linux, Java, SSL, Python, Shell scripting, Oracle SQL, Apache/Tomcat and AWS• Continuously learning new technologies to enhance support capabilities I’m always excited to connect with others who are passionate about technology and support. Feel free to reach out if you’d like to discuss shared interests or potential career opportunities.
Listed skills include Enterprise Software, Sql, Unix, Databases, and 11 others.
Current workplace
Kristopher Thomas's current company
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2 roles
Kristopher Thomas work experience
A career timeline built from the work history available for this profile.
Principal Support Engineer
- 16 years experience in complex technical troubleshooting and issue resolution for high-impact enterprise clients. Delivering timely and effective solutions to boost customer satisfaction and retention. Achieving 99%.
- Conducting root-cause analysis on recurring technical issues, implementing permanent fixes that minimize downtime and improve system reliability.
- Proactively identify emerging issues by analyzing client systems using SQL, log analysis, and client feedback. Generating comprehensive health reports specific to the client’s environment. Presenting results to clients.
- Liaison between customers, product teams, and development, providing critical feedback to shape future product enhancements based on client needs and recurring issues.
- Knowledge Domain Expert, responsible for authoring internal and external knowledge articles. Reviewing team members articles, and providing insightful feedback. Ensuring all articles meet technical and non-technical.
- Technical account manager for high-value accounts, providing dedicated strategic guidance on product integration, best practices, and optimization strategies.
Aug 2008 - Nov 2024
1 education record
Kristopher Thomas education
-
Washington State University
FAQ
Frequently asked questions about Kristopher Thomas
Quick answers generated from the profile data available on this page.
What company does Kristopher Thomas work for?
Kristopher Thomas works for Cockroach Labs.
What is Kristopher Thomas's role at Cockroach Labs?
Kristopher Thomas is listed as Senior Technical Support Engineer at Cockroach Labs.
What is Kristopher Thomas's email address?
AeroLeads has found 1 work email signal at @automic.com for Kristopher Thomas at Cockroach Labs.
Where is Kristopher Thomas based?
Kristopher Thomas is based in Bothell, Washington, United States while working with Cockroach Labs.
What companies has Kristopher Thomas worked for?
Kristopher Thomas has worked for Cockroach Labs and Broadcom Software.
How can I contact Kristopher Thomas?
You can use AeroLeads to view verified contact signals for Kristopher Thomas at Cockroach Labs, including work email, phone, and LinkedIn data when available.
What schools did Kristopher Thomas attend?
Kristopher Thomas holds Bachelors Of Arts In Business Administration, Management Information Systems from Washington State University.
What skills is Kristopher Thomas known for?
Kristopher Thomas is listed with skills including Enterprise Software, Sql, Unix, Databases, Saas, Oracle, Cloud Computing, and Professional Services.
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