Kristopher Walker Email & Phone Number

Oregon, United States

Salem, Oregon, United States

Work as a member of the Western Region Team to provide high level of customer service. Work with customers to develop IP, MPLS, BGP, Multicast (IPTV), Metro-E (L2VPN / L3VPN), Virtualization, DWDM, Wi-Fi, and Security solutions to meet their business and technical requirements. Develop professional relationships with customers and act as a trusted advisor.

Salem, Oregon

Manage a team of Solutions Architects who are responsible for leading custom customer IT infrastructure design work. Manage a team of Account Managers who own the customer relationships, fostering trust between agencies and the State Data Center of Oregon.Work with an innovative group of highly dedicated IT professionals. Extends the value of IT.

Salem, Oregon

Enterprise Technology Services (ETS) Account Management professionals work as the strategic interface with assigned areas of the Executive Branch of Oregon State Government for the purpose of business – IT strategy development, service management and relationship management.Collaborate with the State of Oregon Executive Branch agencies Chief Information.

Salem, Oregon

Work as part of a team in a dynamic environment, supporting a combination of 3400+ servers, 2300+ routers/switches, and 1100+ wireless access points, which provide business functionality to several state agencies across the state of Oregon. Responsible for troubleshooting service disruptions to restore service for issues. Primary focus is on supporting.

Portland, Oregon Area

Work as a member of the Western Region Team to provide high level of customer service. Work with customers to develop IP, MPLS, BGP, Multicast (IPTV), Metro-E (L2VPN / L3VPN), Virtualization, DWDM, Wi-Fi, and Security solutions for clients to meet their business and technical requirements. Develop professional relationships with customers and act as a.

Salem, Oregon

Work as a member of a team to deliver technology services to agencies all across the state of Oregon. Design, configure, and deploy switches, routers, and wireless solutions as part of a state-wide, highly complex Cisco-powered MPLS network. Manage work-load to meet deadlines. Provide a high level of customer support and manage relationship with our.

Salem, Oregon

Responsible for managing all aspects of an operation to support phone systems for the State of Oregon. Monitor Key Performance Indicators with regards to contractual Service Level Agreements. Work with Technical Manager to ensure technical team is performing at a high level. Manage team of dispatchers to ensure customers receive a high level of service..

Salem, Oregon

Started this company to open Blue Element Scuba & Adventure Center, a small diving retail & training business. Responsible for every aspect of the corporation, including finance and budgeting, short and long-term goals, marketing, technology, process and policy creation and documentation, customer service, vendor and manufacturer selection and relationship.

Bloomington, Indiana Area

Coordinate the work of the Residential Data Services staff including managing projects, evaluating direct reports, and authorizing vacations and personal days. Monitor and maintain the server and network infrastructure. Work with staff to ensure all customer service level agreements are met. Respond to network disruptions in a timely manner, troubleshoot.

Bloomington, Indiana Area

Responsible for all network elements necessary to support a regional ISP’s operation providing DSL, Dial-Up, T1, Metro Ethernet, CWDM, Wireless and Web Hosting services. Responsible for installation and configuration of DSLAMs utilizing T1, T1 IMA, DS-3, OC-3, and OC-12 uplinks. Responsible for the research, design, installation, and troubleshooting of.

Bloomington, Indiana Area

Responsible for installing and maintaining Citrix, Windows, and Novell servers and clients in 50+ client IP network. Responsible for troubleshooting and supporting client PC’s as well as network and server issues.-- Installed a $350,000 video-conference system connecting six remote locations throughout Southern Indiana.-- Reduced support costs by.

Ellettsville, Indiana

Responsible for ensuring the AS/400 system was backed up nightly. Responsible for monitoring the status of nightly jobs and recording all system activities. Required to keep precise records of all jobs run and the times they were started and completed.

Certificate, Management And Supervisory Institute

Training focused on all aspects of management and supervision including how to improve communication, coaching styles, managing conflict.

Bachelor Of Arts, Double Major, Psychology And Political Science

Education record