Kristopher W. Email & Phone Number

Greater Denver Area

Colorado, California

◾ Assist in day to day operation of radio station, website, online store and mobile apps.◾ Website design, upgrades, security, maintenance and SEO for multiple BIC websites.◾ Sponsorship and advertising sales and coordination.◾ Technical liaison and consultant for biker community, co-owners and other team members.◾ Graphic design and development for all printed and online advertising.◾ Maintain radio station and coordinate live DJ access with thousands of daily listeners.

Fort Collins, Colorado Area

◾ Website design, maintenance, SEO and ecommerce implementation. ◾ Create and refine Adwords and Facebook marketing campaigns for high impact with low costs. ◾ Recruiting and managing of full/part time employees. ◾ Bookkeeping, accounts receivable/payable and business financial management. ◾ Shipping, receiving, packaging and delivery tracking. ◾ Design, manufacture and implement existing and new products. ◾ All aspects of managing an on‑line, trade show and storefront business

Greeley, Co

Performed all aspects of IT support and implementation for a new office location in Greeley, Colorado. Responsibilities included setting up and installing all desktop, laptop and mobile hardware as well as printers and networking. While working with Ranchers, I was able to acquire some new skills in remote camera operation and investment portfolios, as well as some basic knowledge in hydraulic fracturing and development.Selected Accomplishments… ◾ Develop intricate website with drill cameras, barrel counts, investment portals & more. ◾ Set up network and all printer, mobile and desktop hardware and applications. ◾ Provide training to all levels of staff with 24/7 on call technical support. ◾ Online reputation management relating to YouTube and social media. ◾ Migrate emails and documents from prior organizations and implement a backup solution

Racine, Wi

Provided final level tech support to standard and executive users utilizing expert knowledge and outstanding interpersonal skills. These skills gave me the opportunity to support high level management staff and the Johnson family itself (including house calls). Expertise Includes… ◾ Final level support for average end user as well as high profile executive support. ◾ Troubleshoot and resolve issues related to desktop and laptop operability and connectivity. ◾ Maintain strict company standardized service level agreements. ◾ Warranty replacement and repair on laptop, desktop, printer and network hardware. ◾ Install, setup and support over 180 internal applications.

Racine, Wi

Lead numerous large‑scale upgrade projects while maintaining service level agreements for desktop and laptop support of more advanced issues on client machines. When issues were not resolved via the basic and advanced help desk, then the desktop support team was the final point of resolution. We completed troubleshooting and resolution of both hardware and software issues. Responsibilities Include… ◾ Provide final level support for desktop and network related issues. ◾ Create standardized Windows image for all hardware platforms. ◾ Assist in managing a Windows upgrade/migration project consisting of 900+ users. ◾ Create documentation to assist technicians in configuration and troubleshooting. ◾ Lead numerous projects relating to infrastructure and company improvements. ◾ Test, document, and provide recommendations for new products and technologies.

Northbrook, Il

Lead project manager for large database migration as well as technical writing

Abbott Park, Il

Phone and Desktop Technical Support