Kristopher B. Email & Phone Number

Philadelphia, Pa

-Develop and maintain strong relationships with clients by providing exceptional sales and rental experiences-Effectively resolve disputes between buyers and sellers through clear and consistent communication and strong negotiation skills-Successfully utilize various online systems and apps to prospect, track and manage clients-Continually schedule and manage numerous meetings and appointments with clients and other key stakeholders -Implement unique strategies to resolve client issues and ensure deals are closed quickly and efficiently -Advise and advocate for clients during negotiations, home-visits and inspections-Facilitate and review contracts and other critical documents with a keen eye for detail to eliminate sales process delays

-Streamlined city services by utilizing technology solutions to automate manual processes-Enhanced visibility of project queues to improve tracking and decrease errors-Modified team processes to increase customer satisfaction and reduce delays -Assisted Deputy Commissioner in transfer of unit-Implemented creative and scalable solution for managing client communications

Mexico City, Mexico

-Utilized technology to teach English as a second language to a global audience-Successfully engaged with a diverse portfolio of clients, with varying ages and backgrounds-Effectively managed relationships with executives in corporate settings to enhance their learning experience-Increased business opportunities by developing presentations and presenting to numerous corporations

-Managed all aspects of scheduling for hundreds of customers, including salon owner’s clients-Successfully oversaw numerous financial management tasks and business operational activities-Ensured service stability through oversight and processing of inventory-Assisted with various salon and general front-office efforts

Responsible for meeting and greeting guests in a warm and cordial way.Handle the tasks of responding to guest queries and providing excellent customer service.Ensured the highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticisms.

-Managed in-person, phone, and online scheduling for hundreds of clients-Increased appointment availability by maximizing staff efficiencies through customized scheduling process-Successfully coordinated various aspects of events and conducted complex accounting for 50–100 guest gatherings-Maintained consistent revenue stream through oversight of vendor relationships, tracking, ordering, and restocking of commercial and business inventory-Effectively managed high profile client relationships to increase revenue and decrease complaints-Ensured business continuity during transition times by training new employees on all aspects of daily operations

Cosmetology

Hs Diploma

Hs Diploma