As an Operations Training Coordinator, I am dedicated to driving operational excellence and fostering a culture of continuous improvement. My role involves evaluating and enhancing programs, facilitating technical implementations, and collaborating with various departments to support employee development. In collaboration with department supervisors, I identify performance gaps and provide coaching to support employee development, delivering data-driven recommendations for continuous improvement. Working closely with the Director of Operations, I enhance KPI metrics by identifying training needs, measuring learning effectiveness, and tracking employee productivity. I also developed and led a comprehensive training program for the annual Physical Inventory process, integrating hands-on exercises and online content to ensure thorough employee understanding. I also work in conjunction with the Director of Operations to help lead supervisors through a tailored development program, I leverage individual strengths and strategically address weaknesses to build a more competent leadership team. Additionally, I routinely partner with the Human Resources Manager to make learning programs, onboarding documents, benefits, and other resources accessible for our diverse workforce.

During my career break, I prioritized family responsibilities while also pursuing personal travel goals. This time allowed me to recharge and gain valuable insights into different cultures and perspectives. Additionally, my strategic move to Denver, CO provided a new environment ripe with opportunities for personal and professional growth. Throughout this period, I honed my skills and focused on transitioning into a career in training and employee development. I remained present in the industry by attending multiple conferences to engage in valuable networking opportunities and ensure I stayed updated on industry trends. I am now eager to leverage my experiences and expertise to make a meaningful impact in this field.

In my role as a Senior Project Coordinator, I successfully managed $930,000 in task orders for prominent clients, including USGS and Duke Energy. I focused on building strong client relationships by providing tailored guidance, advising on data applications, and offering strategic training support. One of my key achievements was developing a comprehensive presentation for Duke Energy stakeholders, showcasing the integration of CAD schematics with AI for enhanced risk assessments. I also collaborated closely with Project Managers to design and implement training programs for new team members that accommodated diverse learning styles and emphasized efficiency. These programs included targeted workshops that reduced project onboarding time by 25% and cross-training initiatives that improved team adaptability, resulting in faster response to project changes. These efforts collectively led to a 60% increase in overall productivity by innovating new standard operating procedures, ultimately driving more efficient workflows and higher client satisfaction.

As a Geospatial Analyst III, I managed $2.3 million in task orders for major clients like NOAA, FEMA, and USGS, while creating digital CAD schematics to support environmental planning. I led the development of 12 innovative production workflows that enhanced process efficiency, reduced manual labor, and increased productivity. My role involved crafting compelling presentations for NOAA and FEMA to demonstrate the benefits of 3D CAD models in disaster response, and effectively communicating project timelines and quality standards to both external contractors and internal teams. As the primary contact for a team of 12, I facilitated their growth by assigning tasks, monitoring progress, and updating 12 standard operating procedures to meet changing needs. I collaborated with the Quality Manager to addressed performance challenges on a rolling basis and work to optimize workflows focused on process improvement and organizational objectives.

As a Geospatial Analyst, I led the collection, analysis, and interpretation of geographic data, delivering insights and actionable solutions for federal clients. I utilized GIS software to create 3D models, 2D maps, and conduct spatial analyses, leading to more informed decision-making for disaster response, environmental planning, and disaster recovery. By collaborating with cross-functional teams, I identified project requirements and developed strategies to address spatial challenges effectively. My commitment to staying current with emerging technologies improved data collection methods and enhanced our analytical capabilities. I also played a key role in training new team members and cross-training current staff, ensuring they were well-versed in advanced analytical tools and techniques. This comprehensive approach not only optimized our processes but also significantly boosted team proficiency and project outcomes.

As a Graduate Educator, I improved student learning by developing original content for two undergraduate courses, focusing on innovation and interactivity. I created engaging materials tailored to diverse learning styles, which enhanced comprehension and retention. I effectively managed the instruction of 26 students and used a Learning Management System to track their progress. My commitment to fostering a dynamic and inclusive learning environment led to consistently positive outcomes for students and academic programs. I also played a key role in training and mentoring new educators, integrating effective teaching methods that contributed to the overall success of our educational initiatives.

As a Shift Supervisor, I led a front-line service team and ensured exceptional customer service. I conducted comprehensive new-hire onboarding sessions and provided detailed process instructions to team members. I managed $6,000 in cash per shift and prepared financial reports to track productivity and performance. I anticipated daily sales patterns and supervised food preparatory operations to ensure safe and accurate order fulfillment. I addressed performance challenges through debriefs and continuously evaluated and optimized work practices, which improved team efficiency and service quality.

In my role, I warmly welcomed guests, prepared their orders, and diligently maintained front-of-house cleanliness while adhering to health and sanitation guidelines. My priorities were focused on ensuring every guest enjoyed a positive and caring experience throughout their visit. Additionally, I supported leadership by assisting with tasks as assigned.

As an Undergraduate Research Assistant, I collected field data across 500 acres of urban forest using handheld GPS systems, ensuring precise and thorough data gathering. I independently processed and analyzed this data with ArcGIS, ArborPro, and CAD software, leading to effective decision-making for future development planning on campus. To help which improve overall team efficiency and data accuracy, I trained new project researchers on data collection and analysis techniques.