Kristopher Jordan Email & Phone Number

United States

North Carolina, United States

E-commerce professional driving website traffic, increasing sales, and improving customer retention. Skilled in implementing promotional campaigns, managing inventory levels, and optimizing search engine rankings. Proven track record in achieving significant improvements in website performance metrics, vendor relationships, and customer.

Fenton, Missouri, United States

Responsible for handling inbound customer service calls regarding the rewards program for Marriott & IHG Hotels. Processed RMA's on returned merchandise. Handled and documented the end-to-end process of customer orders, ensuring accuracy and timely delivery.Collaborated with logistics and warehouse teams to optimize order fulfillment.

Kennesaw, Georgia, United States

Conducted comprehensive audits of criminal records, driving records, credit reports, and education credentials; ensured 100% accuracy and compliance with industry regulations to mitigate legal risks and maintain organizational integrity.Verified employment history, including contacting previous employers to confirm job titles, dates of employment, and.

United States

Functioned as a professional team member in all aspects of emergency roadside, AAA memberships, and travel benefits.Promoted member satisfaction by providing seamless service to ensure goals and standards were met.Received and processed requests by utilizing CRM software.Performed challenging geographical location spotting, map reading (online-based), and.

Checked in hotel guests using OnQ computer software.Assigned and created room keys.Informed guests of all on-site services and amenities.Managed, resolved, and de-escalated complaints and issues.Created reservations over the phone and in person.

Monterey, California, United States

Responsible for keeping the gift stores stocked in the Monterey Bay Aquarium.Assisted in loading and unloading trucks from the warehouse.Labeling and updating SKU numbers, taking inventory every 6 months, cleaning and maintaining the warehouse for future deliveries, and safely using dollies to transport merchandise.

California, United States

Carried out responsibilities as Manager on Duty during night shifts -supervising overnight staffChecked front office accounting records for accuracy.Tracked room revenue, occupancy percentages, and other front office operating statistics.Prepared a summary of cash, check, and credit card activities, reflecting the financial performance for the day.Posted.

North Carolina, United States

Conducted comprehensive evaluations of call center employee interactions with customers to ensure adherence to quality standards, regulatory compliance, and company guidelines.Monitored recorded calls, assessed performance metrics, and provided detailed feedback to agents and supervisors for performance improvement.Analyzed data and identified trends.