Kristopher Kick Email & Phone Number

Lincolnshire, Illinois, Us

Lincolnshire, Illinois, Us

Fuquay-Varina, Us

New York, New York, Us

Montreal, Quebec, Ca

As the Senior Manager of Integration Services at Paper, I spearheaded strategic initiatives that transformed our operations and service delivery. Among my key achievements was developing strategies that allowed us to roster over 2 million students onto the platform within a year, and leading the development of internal tooling that maintained an average data ingestion time of 2.21 days amidst a near 200% increase in data.In addition to driving operational efficiency, I championed cross-departmental collaboration, significantly reducing silos and enhancing departmental efficiencies. Complementing this, I implemented robust integration protocols that bolstered our data security and compliance.My role involved building strong relationships with stakeholders, understanding their needs, and delivering effective integration solutions. This was evident in our successful integration of third-party applications, which improved our business processes and overall efficiency. My tenure at Paper was marked by strategic leadership, continuous improvement, and a deep commitment to delivering exceptional service.

Westchester, Illinois, Us

In my role as Manager of Implementation Services at Follett Higher Education, I was at the forefront of implementing and supporting proprietary software to higher education institution's learning management systems (LMS) and student information systems (SIS). This pivotal role required both oversight and hands-on work, ensuring seamless integration and reliable support for our educational technology solutions.Beyond implementation, I utilized my software development skills to create tools that assisted in the implementation process. By developing these auxiliary tools, I was able to streamline the implementation process, improve the efficiency of our operations, and ensure the successful delivery of our software solutions.My tenure at Follett was characterized by a mix of strategic oversight, technical problem-solving, and continuous innovation, all aimed at enhancing the digital experience for higher education institutions.

Northbrook, Il, Us

As the Lead Software Engineer at Defined Learning, I played a pivotal role in developing web applications designed to provide K-12 students with relevant, real-world educational resources. This involved both front-end and back-end development, ensuring the applications were not only functionally robust but also user-friendly and engaging for students.In addition to developing the applications, I was responsible for designing and developing the supporting infrastructure. This required a deep understanding of system architecture and database design, as well as the ability to create scalable and reliable systems that could support the high demand and continuous growth of our applications.My time at Defined Learning was marked by a strong focus on creating impactful educational tools, and this role allowed me to combine my passion for education with my expertise in software development and infrastructure design. This experience underscored the transformative power of technology in education and strengthened my commitment to creating solutions that enhance learning experiences.

Hanover, Md, Us

Chicago, Il, Us

• Provided desk side and remote support to 6,000+ users• Application programming in VB.NET and BATCH• Managed support phone calls and tickets• Imaged PC's with PXE imaging technology• Imaged Mac's with Casper imaging technology• Troubleshot and repaired Customer Transaction Terminals• Performed company-wide asset inventory• Troubleshot and repaired laptop, desktop, iMac, MacBook, and printer hardware and software• Provided low-level circuit board repair for laptops, desktops, iMac, MacBook, and printers• Ticket management with IBM ClearQuest Ticketing System