Kristopher Louie Email & Phone Number

Chicago, Illinois, Us

Responsible for managing and executing project level work, mentoring and managing a team of analysts, and coordinating with insights consultants on delivery and client engagement.

Chicago, Illinois, Us

Managed a small team of consultants responsible for strategic and enterprise-level clients.» Managed a portfolio of 80 customers valued at $1.5M ARR – the portfolio includes global enterprise brands, non-profits, creative agencies, and large PR agencies» Worked with client PR & Marketing teams to provide insights, develop ongoing strategy/KPIs, and create customized executive reports

Chicago, Illinois, Us

» Acted as a liaison between Product and Customer Success/Account Management to streamline product features, quality of life improvements, and product bugs» Developed strategic trainings for Customer Success & Technical Services teams. Topics included: Client-facing Strategic Planning, Boolean Theory, and Product & Feature Training

Us

» Publish their online content and bi-weekly blasts» Worked to increase readership by 4000+ since 2012» Serve as a NY Now consultant and offer advice on branding & social media to traveling artisans

Powell, Ohio, Us

Oversaw all of IT operations, acted as a cross-department liaison, and worked closely with the CTO to determine strategy and modes of execution for security- and tech-related issues.» Developed new security and privacy practices by introducing systems and processes to how sensitive data was handled and shared» Provisioned and maintained accounts and devices for over 400 employees» Coordinated with other departments to assess, prioritize, and streamline tech projects and design deliverables » Created a Q&A and how-to guide knowledge base for frequent tech support inquiries resulting in a decrease of requests by 42%Additional roles held: Zirtual Assistant, Team Lead, & Account Manager

Brooklyn, New York, Us

» Worked with senior production staff to create themes, logistics, signage, vinyl designs, and misc. deliverables for events held by eBay, Google, and Nestlé» Presented design solutions that reduced costs by 12–15%

Cupertino, California, Us

Worked as a Specialist at the UWS location where I managed the Personal Setup Team and took on advanced cashier/tax processes.

New York, Ny, Us

Worked to revive four e-commerce brands; assisted the creative director with design process and marketing research.» Modernized four e-commerce brands resulting in an increase of sales by 25%» Assisted the creative director with design process and marketing research

I was one of two design interns for Pando Networks. My first projects involved designing and programming game downloaders for various clients. I then went to designing and working closely with the lead developer to produce the next iteration of the client backend.

Performed administrative tasks, helped plan exhibitions and galas, and shadowed Joshua Darden as he created and amended typefaces.

I was brought in to optimize CoverAwards' front- and back-end, integrate advertisement blocks and improve usability and readability.

Worked with the Art Director to create layouts for newsletters, school calendars and advertisements.

Queens, Ny, Us

A three month research project on zeolites for the US Military.