Kristopher Porter

Kristopher Porter Email and Phone Number

Customer Success Specialist @ Teletrac Navman
Kristopher Porter's Location
Los Angeles Metropolitan Area, United States
Kristopher Porter's Contact Details

Kristopher Porter work email

Kristopher Porter personal email

n/a
About Kristopher Porter

For over four years, I’ve been cultivating client success and profitable accounts through interpersonal means like providing one-on one customer service, creating innovative solutions, and cultivating rock-solid account relationships. Responsible for passionately developing a positive customer experience and fostering healthy working relationships while bridging the gap between support and sales. Industry background includes Tech, Automotive, Health Care, Entertainment, Women’s Fashion, E-Commerce, and National Retail.With a Bachelors in Communications & Advertising from California State University, Fullerton; I have gained the valuable skills to help clients build and maintain ultimate success in their endeavors. Let me help you achieve your goals.

Kristopher Porter's Current Company Details
Teletrac Navman

Teletrac Navman

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Customer Success Specialist
Kristopher Porter Work Experience Details
  • Teletrac Navman
    Customer Success Specialist
    Teletrac Navman Feb 2023 - Present
    Irvine, California, United States
    • Manages and expands a multimillion dollar portfolio of 145 mid market businesses for an AI-driven telematics solution.Details include:• Identifying client goals, building onboarding plans, and providing regular demos and training to drive usage and adoption• Proactively assessing and triaging account health, hosting annual business reviews, developing success plans, and setting growth targets• Growing revenue by 50% by cultivating opportunities for upsells, and negotiating renewal and contract terms• Working cross-functionally to assist with billing audits, navigate market realities, and boost net Annual Recurring Revenue• Championing client needs and reporting roadblocks to product team, introducing new features that cut churn and drive retention• In a little over a year, transformed a $1.8m portfolio into $2.7m, adding nearly $1m in additional revenue
  • Brightstar Care
    Account Manager In Sales & Marketing
    Brightstar Care Sep 2021 - Feb 2023
    Huntington Beach, California, United States
    • As the first Account Manager, established a mixed B2B/C client base from scratch, and nearly doubled annual revenue• Cultivated $900k in upsells by working with clients to increase their ROI by a staggering 43%, contributing to a near zero churn rate• Updated marketing plans and increasing lead generation by 120% YoY, adding over 240K in new business• Grew annual revenue by 178% by creating and delivering targeted pitches, negotiating, and closing accounts with $10k-$40K ACV
  • Brightstar Care
    Marketing Specialist
    Brightstar Care Jun 2020 - Sep 2021
    Huntington Beach, California, United States
    • Established key email, social media, and event marketing practices that drove new accounts and profitability, and led to a promotion in less than a year• Lifted open rates by 240% by translating conversion rates, CTRs, and market data into data-driven strategies and a campaign launch playbook• Coordinated vendor deliverables and managed third party relationships
  • Specialty Equipment Market Association (Sema)
    Marketing And Communications Specialist
    Specialty Equipment Market Association (Sema) Jul 2018 - Feb 2020
    Diamond Bar, Ca
    • Oversaw the creation and delivery of council and network meeting minutes according to the association's defined process and standards• Served as liaison for Council liaisons and membership staff to marketing, communications, and publishing teams to coordinate all related promotional efforts• Oversaw as a moderator for all council and network Social Media pages• Coordinated content for social media, SEMA news, and membership news according to the departments editorial calendar• Managed council and network events, including SEMA Show
  • Best Choice Products
    Social Media/Ugc Intern
    Best Choice Products Jan 2018 - Apr 2018
    Irvine, Ca
    • Reached out and negotiated with Social Media Influencers to promote products and brand• Assisted Social Media team with different tasks related to User Generated Content• Generated daily, weekly, and monthly reports in Excel, including spending and investment• Worked with Social Media tracking, like Socialix, and also engaged with Bazaarvoice, Salesforce,Salsify, Google Analytics, and Amazon Early Review Program• Calculated cost per engagement, and also product reviews on all BCP marketplaces
  • Relished
    Social Media And Marketing Intern
    Relished Sep 2017 - Dec 2017
    Tustin Ca
    • Oversaw social media including Instagram, Twitter, Facebook, Pinterest• Created content relevant to Company's current business practice• Kept up with current trends in social media and executed posts in queue• Assisted in marketing strategies and general business

Kristopher Porter Skills

Adobe Audition Social Media Salesforce.com Microsoft Powerpoint Adobe Photoshop Advertising Microsoft Office Microsoft Word Wrike Marketing Microsoft Excel Time Management Customer Service Socialix Bazaarvoice User Generated Content Teamwork Adobe Illustrator Netforum Copywriting

Kristopher Porter Education Details

Frequently Asked Questions about Kristopher Porter

What company does Kristopher Porter work for?

Kristopher Porter works for Teletrac Navman

What is Kristopher Porter's role at the current company?

Kristopher Porter's current role is Customer Success Specialist.

What is Kristopher Porter's email address?

Kristopher Porter's email address is kr****@****ial.com

What schools did Kristopher Porter attend?

Kristopher Porter attended California State University-Fullerton.

What skills is Kristopher Porter known for?

Kristopher Porter has skills like Adobe Audition, Social Media, Salesforce.com, Microsoft Powerpoint, Adobe Photoshop, Advertising, Microsoft Office, Microsoft Word, Wrike, Marketing, Microsoft Excel, Time Management.

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