Kristopher Prevost Email & Phone Number

Davidson, North Carolina, US

In Q4 2023, Frontier Communications' (FYBR) indirect MRO spend was successfully secured, making Frontier the third-largest growth account for Kris & his team for MSC in 2024.His contributions are integral to MSC's continued success and growth, and he is proud to be a part of this esteemed organization.

Menlo Park, CA, US

Successfully led client service operations for the world's largest fine art dealer, generating over $350 million in annual sales. Effectively trained and mentored three supervisors and twelve client service representatives, fostering a high-performing team. Demonstrated exceptional project coordination and problem-solving skills, resolving conflicts.

Gütersloh, DE

During my tenure, I successfully managed a team of 25 individuals, overseeing the day-to-day operations of Google AdWords campaigns for both upper mass market and high-value clients. I was responsible for a wide range of tasks, including workflow management, call metrics and reporting, advertising strategies, staff training and scheduling, payroll.

Southfield, Michigan, US

• Spearheaded sales and call center operations for a prominent telemarketing and fundraising organization valued at over $80 million. Effectively managed and trained a team of call center representatives, ensuring.
• Achieved exceptional revenue generation, contributing 30% of departmental revenue with a lean team of representatives. Implemented strategic daily and weekly contests to drive revenue performance and motivate team.
• Demonstrated expertise in performance optimization by diligently tracking and managing call center metrics, staff training, and process workflows. Tailored strategies based on program requirements, pricing structures.
• Employed a proven 3-R methodology (resell, rebut, and reduce) coupled with the USR technique to establish rapport, empathize, and effectively redirect clients. This approach facilitated the identification and.

Southfield, Michigan, US

Conducted collection calls to both cold and warm leads who had previously pledged to one of fifteen charitable organizations.Gained a comprehensive understanding of the company's structure and financial objectives.Consistently ranked among the top ten collectors on a weekly basis, while maintaining a time off the phone rate of less than five.

Managed over ten account projects weekly, fostering relationships with internal clients, reporting progress, and implementing necessary changes for campaign success.Expertly handled large data sets from various sources, simplifying complex information for senior management to make informed decisions for future campaigns.Contributed to the creation of.

Newark, New Jersey, US

Streamlined cold-source recruiting strategies to achieve a substantial increase in appointments to hire, from 15 per month in the previous year to an average of 60 per month, while concurrently optimizing processes.Continuously trained on various software systems, including Client Data Systems, Lotus Notes, Focus access, and SPSS, to maintain proficiency.

- Consistently delivered high-quality food at competitive prices, resulting in our store achieving the 2nd highest profit ranking in the state.- Attained the Gold Star award during my first month for achieving 100% proficiency in the secret shop evaluation.- Recognized on a monthly basis for exceptional sales proficiency and effective suggestive selling.

• Responsible for the distribution of products and materials.
• Installer of various materials on commercial projects.
• Hands-on experience with Asphalt, Tar, Rubber, and Shingle Applications.