Kristopher Smith Email & Phone Number

Las Vegas, Nv, Us

Rockville, Maryland, Us

North Las Vegas, Nv, Us

North Las Vegas, Nv, Us

Las Vegas, Nv, Us

Primary Responsibilities:Responsible for the overall planning, organizing, and execution of all IT functions at United Way of Southern Nevada. This includes directing all IT operations to meet evolving internal and external client requirements as well as the support and maintenance of existing applications and development of new technical solutions.

Las Vegas, Nv, Us

Analyzes and provides quantifiably effective strategies to the complex business needs presented by the donor community as well as the internal user community. Recommends and prepares budgets for the necessary technical solutions. Approves all business requirements prior to the technical solution. Manages effective, integrated and efficient support systems for the organization, in such areas as computer services, procurement, personnel and building management. Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting. Represents the IT function at customer review meetings when appropriate.

Las Vegas, Nv, Us

System Admin for Participates on all hardware and software evaluations and maintains vendor contracts.• Office 365 / Exchange Administration• Active Directory Administration for users, computers and security groups• CRM system administration • Group Policy Administration• Firewall security appliance administration• Anti-Virus administration through Symantec• Print Server Administration • MIP financial software systems administrator • Domain name, MX and SPF record management• SSL Certificate management • IT policy and procedure manual• Payment Gateway administration for credit card processing across online pledging and third party applications with PCI compliance • Online pledge system project manager and lead system administrator• SharePoint administration• Mobile sales administration using iPads and Square Readers• Office Suite Power User and Trainer• Phone System Administration• Alarm and Door Access System Administration• Presentations for internal and external stakeholders on technology initiatives that promote the advancement of company mission • Support and build Windows desktop systems

Las Vegas, Nv, Us

• Revamped business processes of long running construction newspaper and online plan room• Produced online video sales and software training tools to improve service offering comprehension and usability • Implemented remote technical support program reducing call times from 30 minutes to 5 minutes • Launched a Joomla blogging platform for additional reporting and advertising options • Trained staff to update event calendar module of the blogging platform • Created twitter presence with advice on type of content to publish, including recommendation to use RSS or current platform’s ability to email selected project updates as a more appropriate alternative • Introduced BIM pilot program concepts to support upcoming reliance on Building Information Modeling in the construction pipeline• Analyzed employee work flows and devised improvements• Highlights include automating three days of labor intensive data entry into one hour of excel manipulation and database import routines. • Facilitated the update of Construction Specification Institute Codes in our database to match current standards.• Additional training and desktop support was provided in a variety of office and data manipulation programs relevant to the construction industry. • Hardware and software acquisition ROI was also improved upon during tenure

• Sole proprietor of a multi-disciplinary service bureau focused on the fusion of marketing and technology to benefit the A/E/C community as well as small business. • Lead designer and developer for web sites and promotional media. • Utilized contemporary design to create concise web sites for specific client needs. • Site creation included use of CSS, HTML, JavaScript, MySQL, Flash, PHP, online payment features, and form processing• Design and output to large format, offset printing and screen mediums • Service offerings necessitated power user software that in turn required a relatively comprehensive understanding of maintaining a stable computing environment

• Worked on team that both increased total number of responses to Request for Proposals as well as winning percentage of jobs bid on by large civil engineering firm• Introduced simulations and renderings into the proposal pipeline• Built project specific, document repository, and public involvement web sites• Prepared presentation material on a variety of media and handled technical issues for the delivery phases of the projects• Provided remote and local support to offices in Las Vegas, Lake Mead, Reno as well as locations in Colorado, Utah and Arizona • Worked on public involvement projects with NDOT, CCRFCD, National Parks Service as well as local city and county entities