Krists Cebergs Email & Phone Number

Birmingham, Gb

I directed internal communications within Just Eat Takeaway, aligning strategies with the company's branding and values in a fast-paced, hypergrowth environment.● Strategically directed internal communications in line with the company's branding and values, supporting the execution of communication plans, managing diverse communication channels. Built strong networks with senior stakeholders to identify compelling stories, supported the execution of high-profile communication plans, and sub-edited key reports. Facilitated key events, employee engagement initiatives. Partnered with the global design team to craft targeted campaigns.● Led a project team to revamp the company newsletter, increasing engagement by 500%. Oversaw content for both employees and Restaurant Partners and managed 7 engagement leads across the UK.● Managed and executed communications in a fast-paced, high change environment consistent with the company's corporate branding, including email newsletters and communications across platforms like Salesforce (CRM), Intranet, Email campaigns, and coordinated over 20 in-person events.● Delivered over 60 targeted campaigns focusing on education, safety, rewards, and events, significantly enhancing employee engagement.● Successfully led a 25-country intranet pilot, managing campaigns and driving engagement, which led to 60% employee engagement within the first three weeks.● Demonstrated self-motivation and flexibility, independently planning a comprehensive yearly comms plan. Notably managed video shoot and video editing for winter safety contributing to a 28% reduction.Through my tenure at Just Eat Takeaway, I've played an instrumental role in shaping the internal communication landscape, delivering tangible results, and fostering a culture of collaboration and excellence.

Birmingham, England, United Kingdom

In this role, I managed Birmingham's operations, Europe's largest delivery network by size. My responsibilities included:● Leadership & Management: Leading a dedicated team of 12 direct reports and coordinating the efforts of over 2,000 couriers, thereby demonstrating strong leadership and management skills.● Technical Expertise & Stakeholder Management: Employing expertise in tools like Tableau, Salesforce, Asana, and Google Data Studio, I contributed to efficient project and stakeholder management across both local and national levels.● Event Planning & Management: Successfully orchestrated and managed a variety of internal and external events. My role encompassed demonstrating exceptional organisational skills and experience in executing both virtual and in-person events.

Birmingham, England, United Kingdom

In my multifaceted role at Just Eat Takeaway, I skillfully managed a large team and used data-driven approaches to meet objectives. Through extensive use of analytics tools like Tableau, DataDog, CRM platforms like Salesforce, and operations management strategies, I ensured efficient and effective service. My focus on performance management, recruitment, and process improvement contributed to the growth and success of the courier operations.● Team Management & Target Achievement: Worked in a fast-paced environment to enhance the courier experience and meet city targets, managing a team of 140 direct reports.● Data-Driven Decision Making: Utilised data analytics and Tableau reports to make informed decisions and achieve desired results.● Performance Management: Conducted over 500 courier performance reviews, leading to enhanced training and a positive impact on KPIs.● Recruitment and Operations Oversight: Managed daily recruitment activities using Fountain and Salesforce CRM. Utilized shift planning tools and coordinated courier operations, including incident follow-ups and performance reviews.● Communication and Engagement: Designed newsletters, posters, and visual aids to promote safety, organised charity events, and managed a vehicle fleet.● Workflow Improvement: Reviewed and implemented new methodologies using Google Workplace, leading to improved workflow. Created multiple document sheets for organising courier captain rota, inductions, and vehicle management.

United Kingdom

As Co-Founder and Strategic Marketing Manager at Print Craze UK, I led discovery meetings and blended creativity with strategy to offer bespoke solutions in Branding, Digital, and Strategy. My expertise in digital content, social media, and print merchandise played a key role in driving successful campaigns, including TEDx Aston. Through innovative approaches, I helped enhance brand visibility and forge meaningful connections with target audiences.● Strategic & Tactical Marketing Management: Spearheaded the development and execution of comprehensive marketing strategies tailored to various clients. Collaborated closely with businesses to align marketing initiatives with overall goals, optimising brand positioning and market growth.● Event Marketing & Digital Deliverables: Managed renowned marketing campaigns, including TEDx, creating and delivering an array of digital content such as videos, social media posts, banners, and interactive materials to engage audiences and enhance brand visibility.● Social Media Marketing & Content Creation: Provided full-service social media marketing, crafting compelling content strategies across platforms like LinkedIn, Twitter, and Instagram. Engaged in consistent content creation, including visuals and written posts, to boost engagement and foster relationships with customers.● Print Services & Merchandise: Conceptualised and produced customised print merchandise for events, including canvas bags, T-shirts, banners, and more, ensuring alignment with brand identity and event themes.● Responsive Web Design & Development: Created responsive websites, enhancing client visibility and market positioning through intuitive, user-centric designs.● Analytics & Performance Monitoring: Leveraged advanced analytics tools to assess website traffic, user engagement, and campaign performance, refining strategies to maximise ROI and align with changing market trends.

● Established Kids Toy Room in the competitive e-commerce sector, curating high-quality children's products.● Devised and implemented a comprehensive marketing strategy, which included product copywriting, performance marketing, and email campaigns, consistently generating positive ROI.● Managed and optimised a team of 5 and outsourced personnel, achieving a dramatic reduction in delivery times from 15 days to 2-3 days through strategic negotiations with fulfilment providers.● Crafted and implemented a content strategy encompassing video reels, digital marketing campaigns, and A/B testing, leading to a 25% increase in conversion rates and repeat purchases.

Birmingham, England, United Kingdom

As the Founder and Manager of Splash Photo, I led a creative venture that not only captured cherished memories for customers but also created an additional revenue stream for partnered leisure centres. My hands-on management encompassed various facets of the business, from recruiting and customer interaction to financial oversight and compliance, ensuring a seamless and satisfying experience for all involved.● Staff Management: Recruited and organised part-time employees, planned shift patterns, and ensured compliance with health and safety regulations and DBS checks.● Business Coordination: Collaborated with leisure centre managers to market the service and follow correct procedures.● Customer Service: Delivered outstanding service to ensure customer satisfaction, engaging with customers at the front desk and editing photographs to meet their preferences.● Financial Management: Oversaw overall finances and budgets, including monitoring and ordering necessary stock to maintain optimal inventory levels.

United Kingdom, Denmark, Spain, Latvia

As a self-employed Brand Consultant and Lead Graphic Designer, I provided hands-on brand strategy design consultancy. My work ranged from discovery meetings to digital implementation, including website design and product launch co-ordination. My multifaceted involvement in strategy, positioning, user engagement, brand creation, messaging, environmental design, and getting products to market and in shops helped align organisational goals with customer needs, creating inspiring, consistent, and exceptional brand experiences.Branding, Digital & Strategy● Strategy & Positioning: Partnered with businesses to clarify their purpose, voice, and goals, crafting unique brand positioning strategies for emotional customer connection.● User Engagement: Mapped user interactions and segmentation, identifying growth opportunities and competitive advantages.● Brand Creation & Audit: Designed logos, shaped brand identities, and conducted competitive market analyses.● Website Design & Product Launch: Personally designed and developed responsive websites. Co-ordinated the process of getting products to market, including placements in shops, aligning with overall brand strategy.● Messaging & Guidelines: Led the naming and messaging process and created comprehensive brand guidelines for consistency.● Environmental & Digital Design: Managed physical and digital design aspects, creating resonant brand experiences.

Riga, Latvia

● Architectural Design Collaboration: Worked with senior architects and engineers to develop designs and plans for construction projects, utilising AutoCAD and other design software.● Site Analysis & Feasibility: Conducted site visits and surveys, assessed feasibility and made construction project recommendations.● City Planning & Approvals: Coordinated with City Council to obtain necessary approvals for city projects, ensuring alignment with urban planning and local regulations.● Project Coordination: Coordinated with contractors and vendors; provided support during construction.● Timeline & Quality Management: Managed project timelines and monitored quality to ensure standards were met.● Documentation, Compliance & Communication: Maintained accurate project documentation and ensured regulatory compliance, communicating effectively with various stakeholders.

Aizpute, Liepaja, Latvia

● Project Coordination & Management: Assisted in overseeing construction site operations, including scheduling, budgeting, and quality control; coordinated with contractors, suppliers, and stakeholders for timely delivery; contributed to project planning, ensuring key milestones and deadlines were met.● Compliance & Safety Oversight: Conducted regular site inspections to ensure compliance with safety regulations and quality standards; addressed and resolved issues, maintaining accurate records of site activities and safety incidents.● Progress Monitoring & Reporting: Monitored construction progress, provided regular updates to the Site Manager; identified and resolved issues, ensuring timely project completion.Personnel & Stakeholder Management: Supported personnel management, including scheduling and handling employee relations; assisted with stakeholder communication, liaising with clients, architects, engineers, and other stakeholders to meet their needs.● Budgeting & Process Optimisation: Worked to complete the project within budget and on schedule; collaborated with the Site Manager to identify areas for improvement and streamline processes.

Diploma Of Education, Cim Diploma In Professional Marketing, Level 6

CIM Diploma in Professional Marketing, Level 6

Diploma Of Education, Cim Diploma In Sustainable Marketing, Level 6

CIM Diploma in Sustainable Marketing, Level 6

Diploma Of Education, Cim Diploma In Professional Marketing

CIM Diploma in Professional Marketing

Diploma Of Education, Business Analyst Level 4

Business Transformation Fellowship Program - Business Analyst Level 4

Diploma Of Education, Professional Digital Marketing Level 6

CIM Diploma in Professional Digital Marketing

Bachelor Of Architecture - Barch, Construction Engineering Technologies