Kristy Lee Email and Phone Number

• Reconcile monthly budgets and create journal vouchers• Prepare invoices for processing and distribution to customers• Support customer services by answering customer inquiries with the help line and ServiceNow platform

• Performed data engineering tasks such as extracting and combining data from various databases (e.g. Terradata and SQL Server)• Created Tableau dashboards and PowerPoint presentations to provide analyses and findings to the Enterprise and Government Collections team• Provided recommendations for next steps in recategorization of government accounts following data wrangling • Collaborated and received feedback from other data scientists across the Financial Operations department to improve on my visualizations

• Audited public clients with on-the-spot coaching and guidance from associates • Practiced professionalism when interacting with client personnel to maintain client satisfaction • Collaborated with other interns in preparing quarterly client accounting records (ex. Tax receipts) for reporting • Gained knowledge on the methodology for cross reference auditing