Ordered and distributed office supplies while adhering to a fixed office budget. Answered and managed incoming and outgoing calls while recorded accurate messages. Maintained a clean reception area, including lounge and associated areas. Calculated quotes and educated potential clients on insurance options. Collected all premiums on or before the effective date of coverage. Followed up with customers on unresolved issues. Handled daily deposits and closing the office. Computer program efficient. Keyholder

SEPTEMBER 2015 – JUNE 2016 BUSINESS MANAGER, CORKS AND CANVASRecruited, retained, and developed staff. Planned, directed, and monitored regulatory operations. Consistently met schedules and deadlines for all illustration projects. Critiqued artists' work and gave constructive feedback. Mentored artists on quality standards and improvements. Implemented internal tools and procedures to meet technical requirements.Collaborated with a creative design team to complete projects on tight deadlines. Emails and event planning.

Hired and trained all sales staff for store location. Generated monthly and annual sales reports. Created and directed sales team training and development programs. Resolved customer issues and shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Handled weekly markdowns, inventory, and shipment.